Airwallex reviews

3.6

64% would recommend to a friend

(536 total reviews)
avatar

Jack Zhang

68% approve of CEO

74% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

536 reviews
1.0
Feb 16, 2022

Not so great on the inside

Recommend
CEO approval
Business Outlook

Pros

Great business branding, good product

Cons

The past 2 global heads of people left after 6 months and 2 months respectively - huge red flag right there. In my own team, the manager often passes down the stress from the top, as a result it feels like I'm constantly walking on eggshells every single day at work. There's pressure on the newbie to look all hyped up and enthusiastic, but my advice in case you do join us that you'll have a better chance at surviving if you find the right people to commiserate with. If you look carefully at the recent article on Airwallex blog from the CEO about attracting and retaining talent, 7 out of 10 paragraphs are just money money money, and the remaining 3 are fluff about making an impact - but make no mistake, once you join you're just another dispensable cog who won't get much in terms of recognition or respect. Just hold on to the money and hope that's enough! Don't join this company if you're looking to be treated with a little respect or if you're looking for more than just decent compensation.

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Airwallex Response
4y
Thanks for reviewing Airwallex. Sorry to hear you had a negative experience. I'll surface this feedback to the executive team. Wishing you all the best
3.0
Feb 15, 2022

Great people - Could be treated better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Airwallex has a fascinating product and the knowledge and the people to be really successful. The pay is market rate. The work is cross-collaborative, international (which I like) and interesting

Cons

Burn out, stress, expectations and too many centralized controls, especially around hiring and promotions

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Airwallex Response
4y
Thanks for taking the time to write a review. Your feedback means a lot to us and will be shared with the executive team so we can continue to improve.
1.0
Feb 11, 2022
Recommend
CEO approval
Business Outlook

Pros

There is high calibre people in the business but this place is really struggling.

Cons

Just don't believe the perfect reviews. There is a fundamental culture issue at Airwallex. Leadership and Talent are very scripted up on handling the objection. They won't explain specific areas that the company is doing poorly and what the plan is to fix it. Product works but the roadmap is not focused and delivery + execution is not a strength... probably because of the constant rotation of staff.

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Airwallex Response
4y
Thanks for your review however your title is absolutely not accurate. The Talent team (of which I sit in) does not post fake reviews and has never posted fake reviews. I'm sorry to hear your concerns around culture and this is something we are constantly monitoring and iterating on. We have grown fast, experienced growing pains however I have full confidence we will continue to build a successful global employee first company. All the best
Viewing 412 - 414 of 536 Reviews

Glassdoor has 572 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.