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      Airwallex

      Engaged Employer

      Airwallex reviews

      3.6

      65% would recommend to a friend

      (535 total reviews)
      avatar

      Jack Zhang

      69% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Airwallex has an employee rating of 3.6 out of 5 stars, based on 535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      535 reviews
      1.0
      Feb 6, 2022

      I wouldn't want my worst enemy to work here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The community of ex-employees who relate to your experience

      Cons

      I made the mistake of thinking that Glassdoor reviews were full of people wanting to air their grievances. Unfortunately I've experienced everything that has been written here and more. Company culture is defined by bullying and nepotism. "Growing pains" is thrown around here a lot, but when there's been 2 years of the same feedback and nothing has changed, it's clear there's no effort put in to improving culture. Turnover of staff is high which is pretty telling. People join not knowing they will put in hard work for little reward and later realise they will be treated much better somewhere else. If you ask anyone who leaves, they will give you the same reason about why they're leaving.

      avatar
      Airwallex Response
      4y
      Thank you for your review. Obviously your experience at Airwallex is not one that we are aiming for. We have recently implemented a global engagement tool and will be reviewing the feedback and formalising a list of priorities that will touch on many areas in your feedback. As you are a current employee, I'd strongly encourage you to share your feedback with the executive team. Thank you again
      1.0
      Jul 1, 2020

      Great for those SEEKing nepotism

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Airwallex has a lot of positive press and at least some of the management & HR team are doing their best to address a toxic culture.

      Cons

      We hire crazy number of new people from Seek. More than 6 have started and quite out of their depth, possible due to the AU Director being from Seek and hiring his buddies. Very bad nepotist.

      avatar
      Airwallex Response
      6y
      In the first half of 2020, Airwallex has hired 142 people globally. 27 of those new starters have been in Australia. These new joiners have come from many different companies across Melbourne as well as interstate and internationally. People continue to be the number 1 priority for management - this includes hiring the right talent, ensuring we have the right retention and development programme in place, and ensuring that we build a diverse culture. We are a company whose culture is continually evolving and are always seeking to grow and improve. I see you have been with Airwallex for 1-2 years and so I hope you have seen the diverse range of people we have brought in to the company over this time. You would also know about our internal referral program, so I would encourage you to reach out to HR or your line manager with people who you think could be a great fit for any of our roles or to offer other ideas on companies we should be hiring from.
      1.0
      Oct 11, 2023

      Run as fast as you can

      Human resources specialist (hr specialist)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The location and facilities are good, it's the only good thing

      Cons

      Re-orgs are frequent, factions are confusing, and they need sweet talkers rather than doers. Bureaucracy is heavy, the top brass is good at the gaslighting, you can't make any mistakes, or you'll be fired, you can't miss any calls while on vacation or you'll be fired, mass hiring and then mass firing every year is how it plays out, and you have to take being on call 24/7 as a matter of course. During my year at this company, I couldn't breathe when I was near the office, my physical exam revealed many nodules, and all of those symptoms disappeared after I fled this horrible place. Just want to caution young people thinking of joining this company to run as far away as possible, and for those unfortunate enough to already be in this company, please realize that there are better and more humane companies out there than this one and be prepared to pull out. P.S. many of the 5-star reviews are from HR themselves!

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      ReviewsAirwallex reviews

      Glassdoor has 571 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.