Airwallex reviews

3.6

65% would recommend to a friend

(535 total reviews)
avatar

Jack Zhang

69% approve of CEO

76% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

535 reviews
1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

-allow Work from home -provide lunch

Cons

-Brutal overtime culture ,zero work-life balance -Toxic factionalism and silo mentality -Authoritarian, top-down management – a vintage "Chinese-style" command -Crippling turnover -Zero accountability and paranoid about public image

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Airwallex Response
1w
Thank you for taking the time to share your feedback. As our Malaysia team grows, we're continuing to invest in areas such as manager development, training, cross-functional collaboration, and sustainable ways of working. This includes rolling out our Elevate manager training program, with a greater focus on clear objective-setting and manager effectiveness, as well as strengthening training and support for both employees and contractors. We’ve also been gathering direct feedback and reviewing team structure, training quality, and manager accountability more closely to ensure teams are set up with the right support and more sustainable ways of working. We appreciate you taking the time to share your perspective.
1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good comp and lunch provided via forkable.

Cons

Insanely high number of voluntary resignations, poor work/life balance and progress is slowed due to the concentration of key decision makers based in APAC who work with teams within the United States and EMEA.

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Airwallex Response
1w
Thank you for sharing your feedback. We appreciate you highlighting the value you found in our compensation and perks. As a global fintech, our platform is 'always on' to support customers worldwide. This means expectations vary across our teams. Some roles require a regional focus, while others require cross-timezone collaboration for enterprise-wide impact. We acknowledge that these aspects of our operating environment can be challenging. We are continuously working to improve team collaboration and streamline cross-regional decision-making. For our current team members, we encourage raising concerns regarding capacity or scheduling with your manager or People Partner. We also use our anonymous biannual employee engagement survey to identify areas for operational improvement. We appreciate and value your perspective.
Viewing 7 - 9 of 535 Reviews

Glassdoor has 571 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.