Alibaba Group reviews

3.7

61% would recommend to a friend

(1,980 total reviews)
avatar

Daniel Yong Zhang

61% approve of CEO

52% positive business outlook

Alibaba Group has an employee rating of 3.7 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alibaba Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Feb 19, 2026

Lack of support

Recommend
CEO approval
Business Outlook

Pros

No ceiling on salary, you can earn a lot with the commission

Cons

Lack of support, very hard to find client. Cold calling is the only way for new comers. Very competitive, high turnover rate

5.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

1 good working platform 2 attractive pay

Cons

1 very tense working load

4.0
Feb 5, 2026

Worth to try

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place for learning new knowledge, and having challenge at all times.

Cons

Not enough work life balance

Viewing 37 - 39 of 1,980 Reviews

Glassdoor has 2,641 Alibaba Group reviews submitted anonymously by Alibaba Group employees. Read employee reviews and ratings on Glassdoor to decide if Alibaba Group is right for you.