Alibaba Group reviews

3.7

61% would recommend to a friend

(1,980 total reviews)
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Daniel Yong Zhang

61% approve of CEO

52% positive business outlook

Alibaba Group has an employee rating of 3.7 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alibaba Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

People in alibaba are easy to work with and get along with, the company has great employee care system, and the salary is usually good.

Cons

However the culture has a lot of room to be improved, there are conflicts about responsibilities and authorities across departments, the HR management, especially KPI mechanism is not making people work for one goal, instead it makes everyone over-competing against each other, which also makes promotion very difficult.

4.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and high salary

Cons

Have to accept frequent OT

Viewing 97 - 99 of 1,980 Reviews

Glassdoor has 2,643 Alibaba Group reviews submitted anonymously by Alibaba Group employees. Read employee reviews and ratings on Glassdoor to decide if Alibaba Group is right for you.