Alibaba Group reviews

3.7

62% would recommend to a friend

(1,980 total reviews)
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Daniel Yong Zhang

63% approve of CEO

51% positive business outlook

Alibaba Group has an employee rating of 3.7 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alibaba Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to work on large-scale projects with massive user bases. Collaborative team environment with strong mentorship and supportive colleagues. The company offers good internal mobility and career development programs. Competitive compensation and great benefits package. Exposure to international markets and cutting-edge growth strategies.

Cons

Fast-paced environment can sometimes lead to long working hours. Cross-departmental communication may be challenging due to organizational complexity. Decision-making can occasionally be slow due to multiple layers of management.

1.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Brand name still opens doors externally Some talented individuals scattered across teams If you enjoy firefighting and navigating organizational politics, this is your place

Cons

Not a true product role: The PM title is misleading. Most of the work revolves around project tracking, status reporting, and appeasing layers of management (P10s, P11s) rather than building product strategy or user-facing innovation. Excessive micromanagement: Be prepared to write endless updates and "human reporting" memos to satisfy upper management who often add little value but expect constant updates. Brutal hours: Mandatory on-site from 10am to 6pm in a mostly empty office, followed by nightly virtual meetings with Beijing and Shenzhen teams that can stretch past midnight. Always-on culture: Expect to wake up to over 100 messages and 10+ Dings every day. Burnout is normalized and boundaries are nonexistent. Little work-life balance: If you're looking for WLB, this is not the place. The culture rewards overwork and "visibility" over actual impact.

Viewing 148 - 150 of 1,980 Reviews

Glassdoor has 2,643 Alibaba Group reviews submitted anonymously by Alibaba Group employees. Read employee reviews and ratings on Glassdoor to decide if Alibaba Group is right for you.