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Alight Solutions

Engaged Employer

Alight Solutions reviews

3.2

54% would recommend to a friend

(3,787 total reviews)
avatar

Rohit Verma

74% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

4K reviews
2.0
Sep 20, 2017

Great company, but needs more.

Senior customer service representative
Recommend
CEO approval
Business Outlook

Pros

Working from home, great people to work with, great PTO if you have been working for a while, 10 + years.

Cons

Benefits are lower that market standard for a benefits company. If your not liked enough, you have no opportunity to advance to a new role. Plenty of people that tell you to apply for new opportunities, but after you have an interview, lack of feedback is disturbing.

3.0
Sep 1, 2017

Advocate I

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Co-workers, great location, easy job

Cons

Hard to get promoted, Low Morale, low pay for industry, expensive benefits

1.0
Mar 9, 2026

Not Remote, Work from Home, Mean and Rude Management, Commissions Suck

Benefits advisor
Recommend
CEO approval
Business Outlook

Pros

- Not in office (tethered) - Hourly work based on experience - Great introductory product knowledge to take elsewhere (Independent contractor work, agency work) - 401k match (measly)

Cons

- Borderline ILLEGAL overtime policies - Customer service/Minor sales role disguised as an advisory role, and pay will show you that - The commission structure is confusing on purpose ($21-24 an hour or 30+ an hour and no commission) - The tools used are very old - Tethered to your computer, not truly remote, but work-from-home - Work Life Balance seems to be frowned upon even though we are at the comfort of our own homes - Management can be rude and does not care about you whatsoever - If you're young and computer savvy, you feel out of place because older employees are a lot slower than you are - They make you feel like you're replaceable - Very rigid - CSAT scoring system is rigged against you - Call center environment - Hard to upsell expensive insurance options - Try to get you toget their insurance right before laying you off, so you'll be stuck with a (~$500 monthly bill with no pay)

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Alight Solutions Response
4mo
Thank you for sharing your perspective. We’re glad some aspects of the role were positive for you, and we appreciate your insights about the concerns you raised. We remain focused on strengthening the colleague experience, improving tools and processes, and supporting our teams more effectively. Thank you for your feedback.
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ReviewsAlight Solutions reviews

Glassdoor has 4,331 Alight Solutions reviews submitted anonymously by Alight Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Alight Solutions is right for you.