Heavy workload, fragmented technology, flexible hours, good co-workers
Pros
Generally good co-workers and good front line managers. Benefits are good if you have worked there long enough. Most salary positions have lots of flexibility and most allow work-from-home now. Still a powerhouse leader in Benefits Outsourcing. Opportunity to move around if you really try. Looks good on your resume if you later decide to move to another Benefits company. Lots of Locations. They are finally trying to upgrade their systems, slowly.
Cons
If you work in the Benefits division (on a Client team, where you handle all that client's benefits) the workload can be crushing. If you are salaried expect a minimum 50 hour work week even 'off-season'. During the busy season (which is really half the year) expect to work 50-60 hours every week, sometimes more, and expect to work at least one or even two weekends a month. Like all Benefits companies, Alight is under tremendous cost pressure and the #1 to keep costs down is by managing staffing/payroll, keeping a bare bones crew on and overloading them with work. Also expect to work with a majority of offshore folks from WiPro. Many of them ARE great to work with, but some do the bare minimum. Expect to jump at any client demand regardless of capacity; Upper management can't say no because nobody can afford to lose a client or lose the business. That means work gets dumped on overtaxed teams. Opportunity for training is low, because with all the workload, there's little time for it. Also, because of Alight's use of so many proprietary systems, your hard earned skills don't translate to what 95% of the rest of the corporate world is using in terms of systems and software.