Thankful for experience, some alterations need to be made to treatment of employees
Pros
As a billing specialist, I worked a great schedule, and once promoted to lead billing specialist (eight subordinates supervised,) my schedule was still pretty great except for the month-end billing. (see cons section for why) The company likes to promote from within and makes sure everyone that wanted to apply was able to do so. Insurance and PTO benefits were satisfactory.
Cons
Month-end billing issue - even though I was a supervisory role, I was not allowed to work remote (this was before COVID, however, I was informed that they were still having people come into the office even at the worst point of the pandemic and did not spread people out for social distancing regulations.) In the billing department of the post-consumption billing world, the medications have already been dispensed and taken by the patients - the upper management reasoning for even billers working the month-end process (in-office, mandatory overtime 1st - 5th regardless of holiday or pandemic,) was that a pharmacist had to be present for us to work on claims which is untrue since they have already been dispensed and consumed in the nursing facility way after an RPh approved the script in data entry. They state there was not a way to track productivity however, I located report functions within Framework (EMR) that can provide this information and my upper management opted to ignore my discover and push the lie furthermore onto my subordinates.
