Alkami Technology reviews

3.1

40% would recommend to a friend

(47 total reviews)
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Alex Shootman

60% approve of CEO

36% positive business outlook

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47 reviews

Reviews about "Compensation"

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3.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

In the past Alkami offered a great culture that rewarded performance and provided many perks. - Generous unlimited PTO policy - Willingness to pay for training, conferences (not a thing anymore, sadly) - Free lunches - Good insurance / decent benefits (401k was lacking)

Cons

To start with a relatively minor note: the pay here is SIGNIFICANTLY under market average for all roles in my department (Junior designer to Lead designer, Manager, etc.). After leaving Alkami my salary has nearly doubled even with a lower title. The biggest issue however is that Alkami and its leaders have lost touch with their commitment to building a great culture. When I started, I found support, challenges, encouragement, and growth opportunities every where I looked. Over the years, those opportunities slowly waned as compassionate, effective leaders were dismissed and undervalued. To add to this, the product team in particular has made some very poor hires and promotions into leadership positions over the last year. To my knowledge, these decisions have been the result of ~15 high-performers and tenured employees leaving the company in the last 6 months. While it's not uncommon for teams to change with leadership, the concerning issue is the lack of concern for employee well-being, accountability, collaboration, and personal integrity. Before leaving, my teammates would say things like "I feel like [leader] doesn’t care about me as a person" or refer to meetings with this leader as "punching bag sessions." I still recall watching this leader pick up a trash can in one meeting and saying "this is where [product manager]'s opinions can go" — a far cry from the commitment to caring collaboration the company prides itself on. In addition to this, one of my teammates was also reprimanded for meeting with the team lead and a manager for one hour, being told it was a waste of time (they all worked overtime to meet on this occasion). In a few short months since this hire was made, I watched our team deteriorate from a lively, collaborative group to one where people didn't feel safe to share their thoughts or contribute to the success of the product. The saddest part is all of this was documented and shared with management, product leadership, and HR but no one seemed to care. I know there is a lot of context, discussion, and decision making I wasn't a part of but it was discouraging to see such disinterest in clearly destructive behavior. I sincerely wish the best for Alkami but it's sad to see how far they've drifted from the tenants that first brought them their success.

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Alkami Technology Response
4y
Our philosophy at Alkami is that feedback is accepted as a gift, and we garner and encourage it in many forms. We extend appreciation for all feedback left on Glassdoor, even the tough ones, but we are surprised by your perspective here on Glassdoor. We acknowledge that we are not perfect, and we continually must work to improve. Based on the feedback received from our Alkamists, the efforts to scale and invest in improvements are being noticed very positively with feedback received from our previous anonymous internal Alkamist survey and through other forms of two-way communications. We would welcome the chance to speak directly with you about these concerns if you feel comfortable giving us the opportunity to do so.
1.0
Oct 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work and has competitive pay, and good benefits. There are opportunities for growth (if they like you), as they keep up with current technology - in a cutting edge environment.

Cons

They highly tout their values and culture. However... If you enjoy a high school-like environment, cliques, back stabbing and EXTREME favoritism, this is the place for you. If they don't "like" you even though your performance is exceptional (indicated by your yearly review and compensation increase) they won't fire you, but instead find ways to push you out. This is a horrible environment and you are constantly walking egg shells. In addition, the QA team was disassembled and placed under development after the QA managers were pushed out. The development managers and and upper management are very unprofessional and WILL find a way to push you out if you are not a member of the favoritism club.

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Alkami Technology Response
4y
Thank you for sharing your feedback with us. We know that change isn't easy but that our culture is extraordinary because of the way that Alkamists collaborate and connect with one another. We invite you to share constructive feedback and ideas with your leader and/or HR directly in efforts to work together toward a solution.
1.0
Aug 28, 2021

Smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is OK in some groups. Employees are very nice.

Cons

The product has many big flaws and proper staff doesn't to get things fixed. The culture is OK in some groups but in others its awful. Some managers are completely removed from the challenges presented in the system. They have no clue.. but they know how the performance looks to higher ups! As long as things look good to the superiors, management is happy. That is awful. Because of this, and the short staff, big issues linger on and on. There is zero work / life balance. Some groups are run like a call center with spying and micro-managing. You have to be careful to not say the wrong thing to the wrong person. If you like walking on eggshells, this is your spot.

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