Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

163 reviews
1.0
Oct 2, 2024

Terrible

Recommend
CEO approval
Business Outlook

Pros

Coworkers were the only reason to stay

Cons

Laid off, no warning. No chance to move up in the company

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Alleviate Response
1y
Thank you for sharing your feedback as a former compliance agent. We truly value your feedback and appreciate the chance to address your concerns. We understand how challenging it can be when business decisions impact individuals, and we sincerely apologize if this caused any distress. Like many companies, we occasionally face difficult decisions due to evolving business needs, and we're truly sorry for any negative effect this may have had on you. As a company, we are committed to fostering growth and development, and we always encourage our employees to explore internal opportunities that align with their skills and aspirations. It’s important to us that our team members feel empowered to find the right fit within the organization. We’re truly sorry for any inconvenience you may have experienced and are pleased to hear that you enjoyed working alongside your colleagues. We wish you the very best and thank you again for your valuable feedback.
2.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

There is no reason to do this. My suggestion is stay as far away from this company.

Cons

Horribly ran company, both within your team management and as a whole. No appreciation for the work you do. Discrimination is alarmingly prevalent. Employees frequently report a toxic culture where favoritism based on race and gender affects promotions and opportunities. Please don't make the same mistake I did - stay away!

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Alleviate Response
1y
Thank you for sharing your feedback. We genuinely value our employees and deeply appreciate their contributions. Our success as a company is directly tied to their hard work, and we sincerely apologize if we fell short of your expectations. We want to be very clear that our company upholds a zero-tolerance policy regarding discrimination or favoritism of any kind. We are proud of the diversity within our workforce, which spans various backgrounds, races, and genders, and we are equally proud of our diverse leadership team. Many of our leaders have advanced through internal opportunities, a reflection of our commitment to supporting those who are motivated to grow and lead within the company. It is important to clarify that we have not received any reports of favoritism based on the factors mentioned in your review. We take such concerns seriously and find these claims to be unsubstantiated based on the information we have. Once again, we apologize that your experience has led to these perceptions. While we respectfully disagree with some of the claims made, our goal is always to foster understanding. We encourage you to reach out to our human resources department if you’d like to discuss any specific concerns further.
1.0
Sep 18, 2024

Beating A Dead Horse!

Recommend
CEO approval
Business Outlook

Pros

Working remote, and that's it.

Cons

Management team including sales managers were no help in any way providing tools, why were they hired anyways? Waste of money! And when leads were dead for months, who's fault was it? Oh it's the debt advisors they say, what a JOKE! They absolutely have no accountability on their decisions nor actions. And due to their bad decisions more than 75% of debt advisors including ALL top producers left or let go resulting from their very bad decisions. They are all talk and no action what so ever to improve business.

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Alleviate Response
1y
Thank you for taking the time to share your thoughts with us. We genuinely appreciate your feedback and are sorry to hear that your experience as a Debt Advisor did not meet your expectations. Your input is incredibly valuable to us, and we want to assure you that we remain dedicated to continuous improvement, both in terms of the employee experience and the quality of service we provide to our clients. We take pride in having effective management and taking prompt action to address any concerns regarding their effectiveness. We sincerely apologize if the management did not meet your expectations during your time with us. Additionally, while we are committed to delivering high-quality leads to our debt advisors through our marketing efforts, we understand that marketing outcomes can be unpredictable, and client response rates may fluctuate. We’re pleased to hear that you enjoyed the flexibility of working remotely, and once again, we truly value your feedback. Your insights help us grow, and we are grateful for the time and effort you’ve invested with us. Wishing you all the best.
Viewing 76 - 78 of 163 Reviews

Glassdoor has 163 Alleviate reviews submitted anonymously by Alleviate employees. Read employee reviews and ratings on Glassdoor to decide if Alleviate is right for you.