Does Alleviate pay their employees well?

According to anonymously submitted Glassdoor reviews, Alleviate employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Alleviate. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Alleviate?

53% of Alleviate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alleviate 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Alleviate?

Debt Advisor (31) , Negotiator (8) , Sales (8) , Customer Service Representative (6) , Sales Associate (6) , Account Manager (4) , Anonymous (4) , Senior Analyst (4) , Client Success Manager (3) , Debt Consultant (3) , Member Support Representative (3) , Payment Processor (3) , Client Success Account Manager (2) , Compliance (2) , Marketing (2)

What are the pros of working at Alleviate according to real employee reviews?

"Great people to work with" ((in 11 reviews)); "Good culture." ((in 9 reviews)); "The company is well positioned for growth with a bright team and excellent leadership." ((in 6 reviews)); "Work from home and great co workers" ((in 6 reviews)); "Friendly (for the most part) coworkers" ((in 5 reviews))

What are the cons of working at Alleviate according to real employee reviews?

"Management is clueless and the majority of employees are in Guatemala." ((in 12 reviews)); "It can be difficult to make commission and the base pay is low." ((in 6 reviews)); "Leadership is aggressive, unreasonable, and quick to lash out over the smallest issues." ((in 4 reviews)); "What you’ll find is no support from any managers." ((in 3 reviews)); "Bad training, too much micromanaging" ((in 3 reviews))

What are employees saying about Alleviate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alleviate layoffs and their outlook for job security at Alleviate in 2026.

What are the top reviewed Alleviate locations?

Irvine , Phoenix , Jacksonville , Boise , Washington , Dallas , California City , Long Beach , Los Angeles , Orange , San Diego , South Irvine , Dallas-Fort Worth

Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

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Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

163 reviews

2.0

Jul 11, 2024

They need to get their act together

Debt advisor

Recommend

CEO approval

Business Outlook

Pros

They used to give snack and lunch in Fridays...but that ended.

Cons

Terrible low debt leads. Pay structure makes it impossible to make decent money.

Alleviate Response

1y

Thank you for sharing your feedback. At our company, we are dedicated to delivering high-quality leads to our debt advisors through comprehensive marketing strategies. We understand that the marketing process can be intricate, and client response rates may fluctuate. We are pleased to hear that you enjoyed the occasional lunches we provided. We sincerely apologize for any dissatisfaction you may have experienced during your tenure with us. Your time and contributions to the organization are truly valued, and we appreciate your effort and dedication.

1.0

Jul 2, 2024

HORRIBLE Company to work for

Debt advisor

Recommend

CEO approval

Business Outlook

Pros

They do not ask much for sales rep. You are a number so you can do what you want because they are so unorganized.

Cons

I don't even know where to begin. By far the most unorganized, money hungry, poorly managed company I have every been employed for. For a sales role onboarding takes weeks if not months. There are seasoned sales professionals dealing with unqualified candidates, changing or no metrics, constant organizational changes that only benefit upper management. Not only sales but the pay for almost every position posted internally was insulting. A lot of people drinking the cool aid to keep hope alive but the company should be going bankrupt soon. Leadership & HR have no morals the way the lay people off, which seems like it's weekly at this point. If you want to waste your time work for this company.

Alleviate Response

1y

Thank you for sharing your feedback, and we sincerely apologize for any dissatisfaction you experienced during your tenure as a debt advisor. It's important to clarify that our organization is currently in a phase of robust growth and financial stability. As we expand, we are deeply committed to enhancing our operational frameworks continually. This dedication is aimed at delivering an even higher standard of service to our clients. We understand that adapting to these enhancements may pose challenges, and we genuinely appreciate the contributions of everyone involved in facilitating these improvements. We take great pride in our robust compensation structure, which is regularly assessed and updated to ensure fairness. We sincerely appreciate the time and effort you invested in our company, and we thank you for your feedback.

5.0

Jun 20, 2024

Brighter future

Client success associate

Recommend

CEO approval

Business Outlook

Pros

Enjoy being part of a team, new management on board that’s being more communicative and open to employee feedback, you can really make a meaningful impact on people lives.

Cons

Customers can sometimes use you as a punching bag. Sometimes the job can feel chaotic, not because of the company but more because of the customers

Viewing 82 - 84 of 163 Reviews

Jobs at Alleviate

Director of Payment Processing

Alleviate

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They need to get their act together

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