Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

163 reviews
1.0
Aug 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of your coworkers will be great—because you’re all surviving the same mess together.

Cons

Where to start? This place was all about numbers and nothing else! Your worth, your sanity, your job security are centered around metrics. It didn’t matter if the systems were down or the customers were angry, you were expected to take call after call, while people yelled at you, and not a single manager stepped in to help. In fact, the managers were useless, often missing or just walking around pretending to be busy. There’s zero support, a ton of stress, and the environment quickly becomes toxic and exhausting. The pay? Absolutely underwhelming, especially for the mental toll this job takes. Worst of all, there’s this shady feeling that the company’s doing things in unethical ways. It’s no surprise people walk out without notice. You’re expected to survive in chaos, meet impossible expectations, and somehow smile through it.

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Alleviate Response
10mo
Thank you for sharing your experience as a former Customer Service Representative. We appreciate your feedback and are sorry to hear that your time with us didn’t meet your expectations. Creating a safe, supportive, and empowering environment is something we care deeply about, and we’re committed to helping every team member feel confident and equipped to succeed. Our performance metrics are meant to inspire growth and celebrate wins—not to create stress. While many team members do thrive in this structure, we understand that every journey is different, and we’re genuinely sorry for any frustration you may have felt. We’re proud to offer one of the most competitive compensation packages in the industry and are always working to improve. We also encourage open communication and want every team member to feel comfortable reaching out to HR whenever support is needed. Thank you again for your time with us and for sharing your perspective.
1.0
Dec 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Pretty good laughing entertainment for horrible business decisions being made.

Cons

Pay, lack of work life balance, management, workload, being forced to enforce unfair business practices. You also need to pay for your benefits in full.

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Alleviate Response
1y
While we respectfully disagree with many of the points raised, we value the opportunity to address your concerns and provide additional context. Integrity is at the heart of everything we do. We are deeply committed to upholding ethical business practices, adhering to company values, and complying with industry regulations. If any practices were perceived as unfair, we encourage further dialogue to better understand these concerns and evaluate opportunities for improvement. We recognize the importance of maintaining a healthy work-life balance and strive to provide flexibility wherever possible. While certain roles may experience periods of heightened activity, we emphasize open communication with managers to collaboratively address workload challenges and support personal commitments. Further, there are extensive opportunities for growth within the Company, as it is our common practice to promote from within. Finally, we are committed to fairly compensating our employees and regularly benchmark our pay structures against industry standards. We are pleased to state that we currently pay over 50% on many employee premiums and currently offer a free health plan as of the date which this review was left.
1.0
Aug 8, 2024

Worst Company in the World

Recommend
CEO approval
Business Outlook

Pros

The health benefits are ok

Cons

Worst managed company ever. Over hire when there are low leads. Very few can make a living but they act like everything is great. Stay far away and don't waste your time here. All the top producers left. Impossible to make money. When you do bad, they will fire you fast too. Extremely low commission if you don't hit a pretty high threshold.

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Alleviate Response
1y
Thank you for taking the time to share your thoughts with us. We truly appreciate your feedback and are genuinely sorry that your experience did not fully meet your expectations. At Alleviate, we strive to foster a supportive and rewarding environment for all our team members. We understand how feelings of disappointment can arise, and we value the opportunity to address your concerns. Our company carefully balances staffing needs and does not engage in over-hiring practices, regardless of market fluctuations. Our team comprises both long-standing sales agents and newer employees, many of whom have shared their satisfaction with their roles and earnings. As with any sales position, the income is inherently tied to effort and dedication. We offer one of the most competitive compensation packages in the industry, providing uncapped earning potential for those who wish to maximize their results. We regret that you did not feel as supported as we aim for all our employees to feel, and we apologize for any frustration this may have caused. We’re glad that the health benefits met your expectations, and we genuinely appreciate your feedback as it helps us continue to improve.
Viewing 19 - 21 of 163 Reviews

Glassdoor has 163 Alleviate reviews submitted anonymously by Alleviate employees. Read employee reviews and ratings on Glassdoor to decide if Alleviate is right for you.