Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 47% over the last 12 months.

How satisfied are employees working at AllianceOne?

65% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (24) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Customer Relationship Manager (6) , Call Center Agent (5) , Collections Representative (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Most of the people hired are good people and good to work with." ((in 12 reviews)); "Excellent training, Good about helping each other" ((in 7 reviews)); "Flexible hours thats about it" ((in 6 reviews)); "Benefits after 30 days med dent vision dis and term life." ((in 6 reviews)); "Easy job, nice office, decent coworkers" ((in 4 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 17 reviews)); "You may keep a supervisor for maybe 6 months" ((in 5 reviews)); "Too much favoritism and unrealistic work" ((in 5 reviews)); "Base pay is little less compare to inflation." ((in 3 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

What are the top reviewed AllianceOne locations?

Maumee , Eagan , Orlando , San Diego , Gig Harbor , Toledo , Streator , Dallas , Sierra Vista , Detroit , King , Fort Worth , Minneapolis , Anderson , Indianapolis , Akron , Columbus , Port Orchard , Everett , Puyallup , Seattle , Feasterville Trevose , Plymouth Meeting , Trevose

AllianceOne reviews

3.5

65% would recommend to a friend

(199 total reviews)

Tim Casey

69% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (199 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AllianceOne has an employee rating of 3.5 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

199 reviews

4.0

Jun 10, 2026

Supportive team but supervisor could improve

Customer relationship manager

Recommend

CEO approval

Business Outlook

Pros

Great team, great people, good environment

Cons

My supervisor was not so great

AllianceOne Response

2w

Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.

5.0

Jun 2, 2026

Flexible schedule with supportive supervisors

Image review clerk

Recommend

CEO approval

Business Outlook

Pros

great schedule and very flexible supervisors

Cons

none that i can think of

AllianceOne Response

3w

Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.

3.0

May 6, 2026

Quick hiring process but lacks job security

Operations agent

Recommend

CEO approval

Business Outlook

Pros

Easy to apply, and the hiring process is quick. I would recommend working here as a transitional job if one is needed.

Cons

No job security as an agent or supervisor, you can be let go with little notice (a day). Overall day-to-day experience depends on the department you work for. The attendance policy has recently changed as well and it is very vague. Accruing PTO is very slow, and I have been told that getting unpaid time off approved is not something they do. Unpaid time off can be "approved" but still goes against your attendance. There is no HR on site, and every meeting with them is virtual. In all honesty, communication with the corporate team is lacking if you are an agent. In my time working here, I have only met one person from corporate, and it was HR introducing themselves during our training period. During my time working there have noticed that there is very little transparency between corporate and agents (not sure if this is intentional or just how it worked with the team I was on.

AllianceOne Response

1mo

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.

Viewing 46 - 48 of 199 Reviews

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Jobs at AllianceOne

Call Center Supervisor (1st Party Collections)

First Party Collections

Collections Expert (No Weekends!)

1st Party Mortgage Collections Agent

AllianceOne

AllianceOne reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive team but supervisor could improve

Flexible schedule with supportive supervisors

Quick hiring process but lacks job security

Top companies for "Compensation and Benefits" near you

Jobs at AllianceOne