Allstate reviews

3.4

54% would recommend to a friend

(11,259 total reviews)
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Thomas J. Wilson II

63% approve of CEO

53% positive business outlook

Allstate has an employee rating of 3.4 out of 5 stars, based on 11,259 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

11K reviews
3.0
May 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Well if your going to work in a call center this is the place. They started me out at 12 and hour. If you dont have experience you will get less. But it is a very demanding phone job!

Cons

Just becomes repeative and boring and because they normaly pay more than other call centers they tend to keep you very busy!

1.0
May 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Allstate seems financially stable. The people in corporate seem to stay for the long haul. The brand is well recognized.

Cons

I feel like I am treated like a receptionist most of the time. I am expected to execute all my own leads, and am expected to open the office every day, while working late several nights a week to cold call. I make under 12$ an hour and have my Life & Health and P&C license

3.0
May 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Good people, friendly people. For me, location is close to home. Professional. Other people know the company name, has a brand. Steady salary, steady work hours. Beats working in 100 deg + heat in summer.

Cons

Upper management changes the product so often that you're spending all day dealing with retention instead of getting new business. Although I think steady work hours is a good thing, for me they are really steady-- can't work from home, can't take a day off, can't work flex time. Many colleagues are not adept enough at technology so I spend a lot of time doing things the old, slow way, like printing instead of scanning and emailing, looking up paper files in a filing cabinet. Many agents are older so they don't know new systems, leaving me to do all quoting, looking up policies, or any other computer-based work which means we spend twice as much time to do a task than if they just did it themselves.

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Glassdoor has 11,900 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.