Allstate reviews

3.5

54% would recommend to a friend

(11,239 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Aug 10, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. I came in as an entry level adjuster and have more than three weeks vacation my first year. My manager does not try to micro-manage us, but gives support when we need it.

Cons

When a customer complains about a rental issue that you have no control over you are also still held accountable, so sometimes that stinks

1.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

The only pro is the people I met. I gained some basic experience which got me nowhere fast.

Cons

I was told I couldn't receive an excellent review since I was new to the coverage line, even though I had never made a mistake there. I was a resource to the department within a year, but was told I was just average. They converted adjusters with 4 year degrees into nothing more than customer service reps. Your time on the phone was monitored closely and you were "gigged" if you didn't achieve minor goals but were accomplishing the most important goals of getting the job done professionally and limiting claim payments

3.0
Jul 19, 2011
Recommend
CEO approval
Business Outlook

Pros

9-5 job, good learning experience for people new to the business. Good environment if you have the right people around you.

Cons

No benefits, no training, very strict underwriting guidelines sudden large rate increases make it hard to sell

Viewing 11176 - 11178 of 11,239 Reviews

Glassdoor has 11,880 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.