AlphaSights Client Service Associate reviews

3.2

28% would recommend to a friend

(404 total reviews)
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Max Cartellieri

69% approve of CEO

45% positive business outlook

Client Service Associate, employees have rated AlphaSights with 3.2 out of 5 stars, based on 404 company reviews on Glassdoor. This indicates that most Client Service Associate, professionals have a good working experience there. AlphaSights is rated in line with the average (within 1 standard deviation) by Client Service Associate, professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

404 reviews
3.0
Dec 29, 2022
Recommend
CEO approval
Business Outlook

Pros

The people who work there are great. Its a young company and you are guaranteed to meet some of your closest friends working there

Cons

How much you like the job will really depend on the team/division you are placed on. Some are much more intense and demanding than others, but all are paid the same and you do not get a say in which team you are on. There is also a very poor work-life balance, and the job itself isn't very fulfilling

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AlphaSights Response
3y
Thank you for providing your thoughts. We encourage you to share your advice with your manager for further consideration. - The AlphaSights Team
1.0
Dec 20, 2022
Recommend
CEO approval
Business Outlook

Pros

no pros, it's all terrible.

Cons

If you read through the company responses to reviews, you will see blatant gaslighting. Leadership has no ability to take the constructive feedback they love to dish out. If you complain about working conditions, they just say "this job isn't for everyone" rather than taking accountability for how horribly they treat their employees. Make no mistake - you are a disposable cog in the machine that they will throw out once you become too much of a bother. To hear that the company went back on their promise of a 3-2 model shocked me. Many people decided to come to AlphaSights or stay because of this model. The ethics and morality of leadership make me sick to my stomach. Your promises matter. Your words matter. Calling your employees lazy because you are terrible at forecasting through a recessionary period is beyond insulting ton the hard work they put in. Cutting performance pay during a recession in the most expensive city in the country is disgusting. I've also heard about more and more people getting fired. The company would rather tell over half of the staff they are underperforming, than re-evaluate what it means to do a good job at this point in time. This isn't an early-stage start up anymore. You can't expect the same growth that we saw in the late 2010's. College students reach out weekly hoping to learn about AlphaSights - I tell them to run the other way. I do everything I can to help current employees leave. I can already anticipate the company response "Thank you for your feedback. We understand that the intensity of the work can make the hours feel challenging, and that this role is not for everyone." Let's be clear here - the job itself is not intense. You are a secretary (in fact, most of the tasks are easier than that of a secretary). It's the unrealistic demands at all hours of the night that are intense. It's the 60+ hour weeks for ~$20/hr that's intense. I can't express my concern for this company and their employees enough. I hope people try to unionize and gain back some quality of life. It's unfortunate that AlphaSights is taking advantage of the macro-economic environment to this extent to hold workers hostage. I cannot wait to have enough experience under my belt that I can remove this from my resume - I never want to be associated with such a toxic company.

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AlphaSights Response
3y
We're sorry that you feel this way and wish you all the best in the next step of your career. - The AlphaSights Team
4.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Good and dynamic company to work for

Cons

Base salary is too low, some of the expectation on commission are impossible too reach

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AlphaSights Response
3y
Thank you for the review! As our associates have a large personal revenue impact, our total compensation is weighted more towards incentive pay and less towards base salary. If you find it impossible to reach your targets, please speak to your manager to discuss ways to help you reach them. Thank you for your continued hard work! - The AlphaSights Team
Viewing 307 - 309 of 404 Reviews

Glassdoor has 2,499 AlphaSights reviews submitted anonymously by AlphaSights employees. Read employee reviews and ratings on Glassdoor to decide if AlphaSights is right for you.