AlphaSights Client Service Associate reviews

We appreciate you leaving your thoughts. As a fast-growing business player in the client service industry, we must ensure that our teams serve to the highest standard. Sometimes that means working extra hours to meet the high expectations of our clients. The Associate role is an entry-level role and involves intense, high-frequency project work initially. We hire candidates based on their potential to become (i) Managers running sizable teams after two years, (ii) VPs leading multi-million-business-units after five years, and (iii) senior firm leaders in a multi-thousand employee high-growth business after eight years. - Sincerely, Dominique, SVP Europe

I'm sorry to hear you did not have a good experience working at AlphaSights. I've responded to a few topics you raised below: Workload: Like many other professional services companies, we occasionally do need to respond to clients outside of working hours. I recognize that this is not your average 9-5 job and that this role is not for everyone. We do offer a generous vacation package and wellbeing resources to make sure people take time off to recharge. Management: Our managers are younger, and this is why top-tier talent joins AlphaSights. We have robust HR and PD processes in place that help managers get up to speed quickly, and help them course-correct when needed. I do appreciate your feedback and we will continue to listen to our employees and determine the best courses of action to continue improving our firm. In response to your advice, we believe feedback is a huge benefit and essential to any individual's growth. We ask everyone to provide feedback to their managers (including our co-CEOs) because feedback helps everyone better themselves, regardless of how senior they are. Leadership also collects feedback at least twice a year through an employee survey and we study it in detail before deciding on any process changes. We juggle lots of different factors when making decisions, but employee feedback is one of the most important. I wish you well in your next chapter. Thanks, Sean, COO