Is AlphaSights a good company to work for as a Client Service Associate?

Client Service Associate professionals working at AlphaSights have rated their employer with 3.2 out of 5 stars in 404 Glassdoor reviews. This is a lower than average score with the overall rating of AlphaSights employees being 3.5 out of 5 stars. Search open Client Service Associate Jobs at AlphaSights now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at AlphaSights .

Does AlphaSights pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at AlphaSights with 3.6 out of 5 stars based on 404 anonymously submitted employee reviews. This is 5.4% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at AlphaSights.

How happy are Client Service Associate professionals working at AlphaSights?

28% of Client Service Associate employees at AlphaSights would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Client Service Associate professionals have also rated AlphaSights with a 2.1 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.9 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at AlphaSights?

Associate (585) , Client Service Associate (311) , Manager (194) , Client Services Associate (106) , Summer Associate (93) , Analyst (57) , Intern (40) , Senior Associate (36) , Associate, Client Services (31) , Sales Associate (31) , Vice President (31) , Software Engineer (24) , Client Associate (23) , Client Services (17) , Transcriptionist (15)

What are the pros of working at AlphaSights according to real employee reviews?

"Young workforce/the company usually hires people that are dope to work with (aka 'the people are great')" ((in 280 reviews)); "Good pay and push you to the limit" ((in 116 reviews)); "Good salary (if you count monthly pay and not hourly wage)" ((in 82 reviews)); "Great colleagues are all focussed of delivering successful client outcomes" ((in 76 reviews)); "Nice office in a good location" ((in 49 reviews))

What are the cons of working at AlphaSights according to real employee reviews?

"long hours and lack of flexibility" ((in 179 reviews)); "No work life balance at all (constantly felt like i was on call 24/7)" ((in 106 reviews)); "Micromanagement from very inexperienced managers" ((in 78 reviews)); "Management was poor: no real senior members of staff that are involved enough in the day to day to provide help or guidance." ((in 72 reviews)); "not challenging enough, fixed working hours" ((in 71 reviews))

AlphaSights Client Service Associate reviews

3.2

28% would recommend to a friend

(404 total reviews)

Max Cartellieri

69% approve of CEO

45% positive business outlook

Ratings by demographic groups

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Client Service Associate, employees have rated AlphaSights with 3.2 out of 5 stars, based on 404 company reviews on Glassdoor. This indicates that most Client Service Associate, professionals have a good working experience there. AlphaSights is rated in line with the average (within 1 standard deviation) by Client Service Associate, professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

404 reviews

3.0

Jan 23, 2022

Not for everyone, but an alright place to start a career

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, benefits, young crowd

Cons

It's pretty boring work, there's constant fear of not hitting hurdles, they claim transparency and then blindside you, and it feels pretty scammy

AlphaSights Response

4y

I appreciate you leaving your thoughts. With reference to the work being boring, the Associate role is in an entry-level role and involves intense, high-frequency project work. Repetition is critical to learning and improving in any domain (professional, sports, music etc.) - it takes hours and practice to get good at something. We believe in a community that's built on honesty and trust, so transparency is important to us. We want to ensure that every employee feels confident and understands their career trajectory with us when they first join; please get some time with your manager if you need more clarity on this. - Sincerely, Sean, COO

3.0

Jan 19, 2022

Ok

Client services associate

Recommend

CEO approval

Business Outlook

Pros

Culture and young people around

Cons

Too many to list to be honest

AlphaSights Response

4y

Thank you for your review. AlphaSights is rapidly growing, so we understand the importance of regularly building employee feedback into our decision-making process. I urge you to reach out to your manager to discuss the issues you have been experiencing to see how we can support you better. - Sincerely, Dominique, SVP Europe

3.0

Jan 18, 2022

Good for an entry role

Associate, client services

Recommend

CEO approval

Business Outlook

Pros

- relatively decent entry salary - good entry job in sales - nice colleagues (supportive, young, open minded) - continued changes and added benefits based on employees' feedback

Cons

- repetitive work - job consists of scheduling calls with PAs, mass outreaching people you find on LinkedIn, and screening experts - you'll learn: stress management, prioritization skills and communication that's it - no skills in Excel and PP

AlphaSights Response

4y

Thank you for leaving your feedback! The nature of the CST role does entail unpacking your client's knowledge needs and sourcing the most relevant experts for them. You'll spend a lot of time interacting with clients and experts (you won't be working in Excel and PPT for hours everyday) and you will acquire very strong project, client, time management and communication skills. We understand this environment isn't for everyone, but the early exposure you'll gain here to managing people and a large book of business, will make you a standout candidate for the rest of your career. - Sincerely, Dominique, SVP EMEA

Viewing 358 - 360 of 404 Reviews

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AlphaSights

AlphaSights Client Service Associate reviews

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Not for everyone, but an alright place to start a career

Ok

Good for an entry role

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