AltaMed reviews

3.3

52% would recommend to a friend

(402 total reviews)

Cástulo de la Rocha

51% approve of CEO

52% positive business outlook

AltaMed has an employee rating of 3.3 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AltaMed employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

402 reviews
2.0
Jan 25, 2014
Recommend
CEO approval
Business Outlook

Pros

My dept had a very flexible schedule with telecommuting opportunities. The pay was a bit higher than average for my industry.

Cons

The President Castulo makes $900,000 a year that is paid for by tax payer dollars. They only care about money, they cram a bunch of patients in at one time leaving the patients to wait upwards of 2 hours after their scheduled appointment times. They have staff that are fraudulent and inappropriate yet they turn the other cheek because they don't want to lose any more staff. High turn-over rate. Working here you move up based on who you know and how much you kiss up to staff. You can have no degree and supervise people with their master's degrees just because they are in the right clique.

2.0
Mar 17, 2024
Recommend
CEO approval
Business Outlook

Pros

The frontline staff really deliver great care to communities in need in East LA, South LA, and Orange County. The providers, nurses, social workers, front desk workers, custodial staff, really believe in the mission and are so amazing to work with. The Dental leaders, dentists, and frontline dental teams are incredible and so passionate, as well as the whole Behavioral Health team. I was an honor to work with some of these teams and individuals.

Cons

AltaMed has an inherent psychologically unsafe environment due to the nepotism of the company. The CEO is married to the CAO. The CEO's two sons are VPs, and the CAO has a daughter who is a manager and a son who is in video marketing. From when I first started in the company, people of all levels told me consistently, "Be careful what you say because you never know who is related to the CEO." The enterprise is riddled with the CEO's family members and friends, so it concentrates power to those individuals. It's common knowledge that some leaders did not even interview for their roles, such as the Medical Director of Infection Control, because they are connected to the CEO's family and their friends. Because of this, leaders have learned to gaslight and talk down to any employees who ask questions, share concerns, or call out poor management practices. For example, the VP of Facilities makes decisions on clinic designs without proper expert input, at it affects patient safety. But because she is a VP who is close to the CEO, no one calls out the issue and she deliberately ignores people when asked why she makes decisions or concerns are shared. Additionally, because leaders are often family members or friends, there is no opportunity for growth. Leaders will tell employees that many people are often promoted after 3-5 years, but they do not take initiative to professionally develop employees or succession plan. I had a poor experience where I asked my supervisor about a promotion and was gaslighted by her and the HR Business Director at the time about my skills and experience. Speaking of HR, AltaMed is on its third HR VP in 2 years because they cannot retain the role. And speaking of retention, nursing turnover is very high. In the PACE division, they lost 3 nursing supervisors in a period of 4 months. It is all connected and points to why AltaMed is not a space of safety and belonging unless you do what you are told and idolize CEO and his family.

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AltaMed Response
2y
Thank you for acknowledging the care AltaMed provides to its patients. We understand that your employment experience may not have aligned with your expectations, and your feedback is important to us. We would like to learn more about your experience. If you wish, please share more information at MyFeedback@AltaMed.org to share more about your experience. Please include your contact information so that someone can reach out to you directly.
1.0
Mar 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 4% match, patients are sweet (most)

Cons

They feed on the “little people”, only care about numbers, numbers, numbers! Employees are “bodies”, micromanaging, belittling, disrespectful, intimidating. Management sees corporate like royalty. There’s a reason they get constantly sued, including by their own MDs.

Viewing 22 - 24 of 402 Reviews

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