Altar'd State reviews

2.7

30% would recommend to a friend

(1,651 total reviews)
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Aaron Walters

28% approve of CEO

28% positive business outlook

Altar'd State has an employee rating of 2.7 out of 5 stars, based on 1,651 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Altar'd State employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 7, 2017

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

40% off of apparel, 20% off of home accessories Fellow Associates were kind Kind customers

Cons

Say goodbye to and social life or free time. Call-in shifts will make it impossible for you to plan anything, you are expected to call in an hour before your shifts. Horrible hours, you can be working 30 hours one week and 4 hours the next Ludicrous Closing hours, if you close expect to be there 3 hours after closing Display and floor set has crazy hours and expectations, You get there at 3am and will leave around 12pm or 1pm. Managers where all horrible, they either talk down to you and baby you or are rude and unhelpful I cried several times because of managers being insanely rude. One incident was i had asked off weeks in advance because my brother was coming to visit from Afghanistan and was still scheduled, I called to say I wasn't coming in and was verbally abused by a manger. I will never even shop at Altard State again. Every time I would verbalize my struggles with a manager to our Store Manager she would just shrug it of as "oh shes just funny like that" So much for being a christian store.

1.0
Jul 16, 2017

Store Manager

Recommend
CEO approval
Business Outlook

Pros

The company is truly amazing when it comes to give back and the love we share to our guest. When you look at the company from the outside it's a beautiful and amazing. Connecting with the guest is awesome and being able to make them happy is really awesome. The company really tries to do the right thing...

Cons

To be honest this is a company I will never want to work for again. The DMs harass you all day every day, they don't know how to leave you alone. If you have a unexpected visit the DMs freak out. You work like a slave and no one cares if you almost kill over. Everyone complains about work life balance and it's true. It's a joke so don't think you will get it. The window sets my team always cries because the are exhausted and have worked their butts off. The VDM comes after and gripes at you because she doesn't like it but it looks just like the photo. DMs are sometimes dumb because you send them a email about a situation and days later they are like what happen, why didn't you tell me. Haha in my head I'm like if you read my damn email you would know. DM and home office claim they care about their employees and they don't so don't be fooled. Recruiters promise all this crap that you never see so don't get sucked in. The company keeps a lot of bad people and get rid of the good ones. You will never be appreciate it so don't count on it. Regional managers are rude and mean and they don't care about you they just want to see that you're making money and all your metrics are green when that's not always realistic. Come join the company only at your own risk.

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Altar'd State Response
9y
Thank you for your review and for your feedback. At our core is the desire to stand out for good both with our guests and associates. Ensuring that we have the right people on the team to deliver a great guest experience - visually, in-store service, store standards is an important part of sharing the Altar'd State story. Our Company continues to thrive and open stores in a highly competitive retail landscape and this can only be done through the hard work of our 1,300 associates. The recent implementation of a required 40 hour work week for Store Managers and Assistants was aimed at improving work life balance. We wish you would have reached out to your HR partner or me sooner, as we want associates to take advantage of our Open Door policy. We promise to follow up to better understand what we could have done differently to improve the experience.Thank you for your time and efforts and I wish you much success in the future.
1.0
May 15, 2017

No work-life balance or integrity.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working busy holidays and weekends with minimal coverage really tests your character and endurance. Company made every manager write positive reviews on here after their summit meeting to boost their rating.

Cons

Salaried positions aren't paid very well when considering that you will be working well over 40 hours every week and literally doing the equivalent of 3 people's jobs. Turnover rate is very high and working mostly with younger girls in school brings unnecessary drama and distractions. You will constantly have to recruit hire and train in a never ending process and still not retain a core team. Company does not like to promote within. Wherever you start is most likely where you will stay. Every store has a set number of hours given based on the sales plan. If you are making more than your sales plan, you will not get more hours to schedule no matter how busy it gets. This goes back to getting stuck with 3 people running a store with 50 guests in it at any given time trying to give each one a special experience. When other stores need manager coverage, it doesn't come out of their payroll so if you work 50 hours at your store and 20 hours at another store within a week, you are still getting your salary as if you worked 40 hours. You will have to also drive to the bank every morning for deposits and change orders which I was definitely uncomfortable with for security and loss prevention reasons. HR hiring process is a nightmare. It will take a month after a successful interview for your background check and application to process before you are able to start working. That goes for any position in the store. It's unwise for the store manager to not be able to get associates into the system within a few days to start working. This also made recruiting hard. Overall there are so many inefficiencies that make this a terrible company to work for. It is all masked by the idea that it is a company doing good for the world when its really just a big tax write-off.

Viewing 259 - 261 of 1,651 Reviews

Glassdoor has 1,685 Altar'd State reviews submitted anonymously by Altar'd State employees. Read employee reviews and ratings on Glassdoor to decide if Altar'd State is right for you.