Altivera Medical reviews

Hi - thanks for leaving us a review. While this feedback is difficult to receive, it is also valuable feedback we'll examine internally. It seems most of your concerns are regarding billing, which is certainly a complicated issue to navigate. We recommend to all patients concerned about coverage to contact their insurance directly and inquire about potential device coverage. However, even the insurances themselves won't be able to tell patients how much of the device will be covered before the device is shipped and claim is made. In regards to your comment about order completion: over 80% of orders through commercial insurance are completed for patients and their sales reps. The orders that are more difficult to obtain coverage for are Medicare and Medicaid, which is a concern that is not exclusive to Zynex. However, unlike other device companies, we still work with all patients covered by Medicare and Medicaid as all patients in pain deserve pain management treatment. Best of luck in your future endeavors and thank you again for the feedback!

We appreciate the time you have taken to write your review regarding your time with us as an Account Executive/Sales Rep. It’s great to receive feedback from a sales rep and we are always striving to improve our employee’s experience at Zynex. We are glad that you enjoy the flexibility of your position and that each day brings something different. We strongly encourage you to reach out to your Regional Sales Manager and the VP of Sales immediately to discuss the concerns you outlined. We will be communicating about these internally to try to identify the practices you’re referring to, as these do not align with our Company mission or vision. We need to hear direct concerns from the field so they are addressed properly. We thank you again for giving us valuable feedback and hope that you connect with the corporate office regarding the items alluded to in this review.