I wish I knew where to begin...let me just start by saying that the biggest problem here is the management below the CEO. They claim to care so much about employee feedback, but if there is a single valuable suggestion made about improvement in employee care, they shoot it down or simply ignore it. The excuses are endless from them (just take a look at the response to any negative review on here). They say the want to grow as a company, meaning not just in revenue, but in patient care, employee morale (they like to throw this word around a lot), and in company size. However in doing so, they sacrifice everything I just mentioned. It is all about the income. They hire endlessly and expand departments, but then train horribly so that the new hires make mistakes often, and then are reprimanded like it was their fault they weren't trained right. The drama from management is also unexcusable. Supervisors and others on the management team gossip to no end, and somehow it backfires and employees get dragged into it and blamed. Favoritism also runs amok here.
Raises are nonexistent, as are promotions. One of their new goals as a company is to "develop their people." Supposedly, the goal is to help their employees accomplish their goals, including and not limited to, moving to other departments. However, when you request to move somewhere else where you know your skills could be better honed, the excuses are endless as to why it won't happen. This then leads to the awful turnover rate that they are now battling. People are terminated often, and the amount of resignations climb every week now. The amount of turnover also leaves the people who are still working here with a very high amount of work. Pay is also pretty sub-par. I've seen worse, but for the work load you get handed, it's not worth it. Also, hope you don't mind driving in a blizzard or bomb cyclone to go work, because the company doesn't shut down for anything. They say this is for patient care, but honestly, this is again for revenue. If people can understand coastal states shutting down for hurricanes, they'll understand the equivalent here in Colorado. Not to mention, employee lives are just as valuable as patients. This leads into the PTO policy- you get 10 hours accrued a month...which seems great until you realize this is for sick leave too. And you can only use it in 4 or 8 hour increments, which makes appointments and other things very hard to schedule.
Employee treatment aside, this company also scams the patients. This hit me on a very strong ethical level. I saw insurance fraud every day. If insurance doesn't pay, Zynex will continue to send things to patients (who are VAGUELY informed) and allow them to rack up huge bills. Some patients aren't informed at all, i.e. Blue Cross patients aren't informed of the cost of the unit up front, and then are hit with a bill down the road. Supply costs aren't reviewed with any patient until after they've been sent some and inevitably charged. And again, the insurance fraud is endless, too. Zynex will exhaust insurance benefits on various plans and find every loophole to get as much money out of insurance companies as possible.
I could honestly write so much more, but for the sake of readability, I won't. Just know this company is not worth your time. The mental energy it takes to work here is way too much for what are mostly entry level jobs. Beware of the job postings too; most of them are not entirely truthful about what you will be doing. I know mine was completely shaded from what I did on a daily basis. All I can say is, walking out those glass doors was a huge weight off my chest.
