Amadeus reviews

4.0

79% would recommend to a friend

(4,383 total reviews)
avatar

Luis Maroto

79% approve of CEO

67% positive business outlook

Amadeus has an employee rating of 4.0 out of 5 stars, based on 4,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amadeus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Nov 5, 2025

Empl

Recommend
CEO approval
Business Outlook

Pros

Better days were in the past

Cons

Aggressive outsourcing campaign to LATAM

1.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

People & Culture, Benefits, Hybrid Model

Cons

Despite consistently exceeding performance targets, the company remains laser focused on maximizing shareholder profits. Labor is being shifted offshore driven by cost-cutting measures tied to healthcare and salary expenses, particularly under the Northland project. US based employees operate under a persistent cloud of uncertainty, with annual operational restructures seemingly designed to justify layoffs and boost margins. The bottom line: If you're working in the US, don’t count on long-term stability here. Layoffs aren’t a possibility - they’re an eventuality.

1.0
Sep 18, 2024

Retaliation

Recommend
CEO approval
Business Outlook

Pros

Good company to work if your management is good, otherwise its hell.

Cons

I worked in the hospitality (formerly Travelclick) IT department. Initially, it was a great place to work with supportive leadership. However, after a key leader's promotion when other leaders left, everything changed. Their attitude shifted dramatically, and they started to act in a way that seemed to enjoy their power unchecked. If they felt challenged, they would fire employees, creating a tense environment. They brought in another leader who is highly controlling and prone to retaliation when they feel threatened. This person hires friends, making the workplace uncomfortable by creating unnecessary difficulties for others. This leader also sends excessive emails daily (even on Weekends and holidays), adding to the stress and overwhelming the team, seemingly to impress their superior. Most of the times he will be out and in order to show he is working he will keep on sending emails to show he is working. The overall environment feels tightly controlled by these two individuals, who rely on a network of friends to monitor and report on employees.

Viewing 19 - 21 of 4,383 Reviews

Glassdoor has 6,084 Amadeus reviews submitted anonymously by Amadeus employees. Read employee reviews and ratings on Glassdoor to decide if Amadeus is right for you.