Not much of a future for North America unless a competitor fails. Almost all of their recent market share growth has been due to external factors, not the company's efforts. The last big win was Southwest, and they promptly fired the guy who won that deal.
Company moves at a snail's pace. Important decisions sometimes take months and years to make.
Still using some of the oldest technology known to mankind. Blackberry and Lotus Notes were obsolete five years ago, but not at Amadeus. Expense reports require receipts taped on all sides to a sheet of paper, mailed to Miami, and manually reconciled for eventual approval and payment. Ever hear of scanning or an expense management system?
Just about everyone hired into a senior position during the last three years or so came from a competitor, many bringing their former company's culture along for the ride.
Company says it has a vision, but it's poorly communicated and executed once it gets to the director and senior manager level. Objectives for the year routinely wouldn't be set until March or April, and even then it was probably because it would hold up paying out the annual bonuses for managers.
