Is Amazon a good company to work for as a Cloud Support Engineer II?

Cloud Support Engineer II professionals working at Amazon have rated their employer with 4.1 out of 5 stars in 895 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Cloud Support Engineer II Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Cloud Support Engineer II interview questions at Amazon .

Does Amazon pay Cloud Support Engineer II employees well?

Cloud Support Engineer II professionals rate their compensation and benefits at Amazon with 4.3 out of 5 stars based on 895 anonymously submitted employee reviews. This is 15% better than the company average rating for salary and benefits. Find out more about Cloud Support Engineer II salaries at Amazon.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11123) , Warehouse Worker (6916) , Associate (6212) , Software Engineer (6182) , Area Manager (5707) , Software Development Engineer (SDE) (3521) , Fulfillment Associate (3411) , Software Development Engineer (3185) , Customer Service Representative (3048) , Program Manager (2484) , Operations Manager (2300) , Customer Service Associate (2220) , Sortation Associate (1869) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19450 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13174 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7753 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5799 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4849 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10085 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7062 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 6682 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5221 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2427 reviews))

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Amazon Cloud Support Engineer II reviews

4.1

80% would recommend to a friend

(895 total reviews)

Andrew Jassy

84% approve of CEO

75% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

4.1

Career opportunities

3.9

Senior management

Cloud Support Engineer II employees have rated Amazon with 4.1 out of 5 stars, based on 895 company reviews on Glassdoor. This indicates that most Cloud Support Engineer II professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Cloud Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

895 reviews

5.0

Oct 3, 2025

Amazing company

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay Excellent workplace culture

Cons

Employees are overworked. Bonuses can be better.

4.0

Sep 16, 2025

Solid place to start

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

-You get a good amount of PTO and sick days. -Managers seem to genuinely care -many opportunities to grow within company if you want to.

Cons

-Work like balance can be hard to maintain -constant nitpicking of metrics -Senior engineers don’t seem to care to help new hires or less tenured engineers

5.0

Sep 1, 2025

Good

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

Learn new things in a fast way

Cons

Bit Pressure because customer facing

Viewing 19 - 21 of 895 Reviews

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Amazon Cloud Support Engineer II reviews

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Amazing company

Solid place to start

Good

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