Amazon Customer Support reviews

3.1

37% would recommend to a friend

(58 total reviews)
avatar

Andrew Jassy

43% approve of CEO

39% positive business outlook

Customer Support employees have rated Amazon with 3.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
5.0
Jan 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and they work with school schedule

Cons

Too much with for little pay

3.0
Dec 6, 2024
Recommend
CEO approval
Business Outlook

Pros

They were paying decent salary

Cons

Management was not that great

Viewing 7 - 9 of 58 Reviews

Glassdoor has 251,986 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.