Amazon Customer Support reviews

3.1

37% would recommend to a friend

(58 total reviews)
avatar

Andrew Jassy

43% approve of CEO

39% positive business outlook

Customer Support employees have rated Amazon with 3.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
4.0
Feb 17, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good pay work life balance and fun along the way

Cons

Busy internal interview process difficult

5.0
Feb 7, 2023

Amazing Work Culture

Recommend
CEO approval
Business Outlook

Pros

Work Culture, salary, everything is amazing in Amazon

Cons

Sometimes you have to face same kind of queries again and again

Viewing 22 - 24 of 58 Reviews

Glassdoor has 251,997 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.