Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,315 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 59% of employees would recommend working at Amazon Flex to a friend and 43% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Amazon Flex?

59% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (962) , Delivery Driver (636) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 740 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 323 reviews)); "Pay and flexible work hours and schedule." ((in 221 reviews)); "Great Flexible Schedule for any college student, tips are good too if you get the write blocks." ((in 173 reviews)); "No boss and you can blast your music as loud as you want." ((in 61 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 98 reviews)); "No benefits and use your own vehicle." ((in 74 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 40 reviews)); "Extremely disorganized; no training." ((in 33 reviews)); "Poor communication and poor logistics." ((in 26 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

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Amazon Flex

Amazon Flex reviews

3.4

59% would recommend to a friend

(4,582 total reviews)

Jeff Bezos

44% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Nov 18, 2018

Delivery driver

Driver

Recommend

CEO approval

Business Outlook

Pros

Quick money and open schedule

Cons

There is absolutely no organization when your arrive to pick up your delivery. Your may arrive in time and have to wait up to an hour to get in due to pure lack of direction in the lot.

4.0

Nov 17, 2018

Flex driver

Driver

Recommend

CEO approval

Business Outlook

Pros

Convenient and easy to use app.

Cons

I cannot find consistent work here in Sacramento.

2.0

Nov 16, 2018

Good side job, rude staff

Driver

Recommend

CEO approval

Business Outlook

Pros

Money is good Flexible- so you can work when you want You can finish your block early and still get paid for the time you didnt do.

Cons

Hardly any work available, constantly have to refresh the app hoping to find a block. Dont get reinbursed for petrol (understandable) The GPS in the app is non-existant, doesnt work at all, half the time youre driving around without it even working.This leads to late deliveries. Guys at the pickup place are really arrogant and rude, they treat you like youre stupid but they cant even communicate in english. Dont ever take stick from them! Theyre not management! Infact they get paid less than you so be sure to give them a piece of your mind.

Viewing 4216 - 4218 of 4,582 Reviews

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