Amazon Flex reviews

3.4

59% would recommend to a friend

(4,582 total reviews)
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Jeff Bezos

44% approve of CEO

43% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Nov 28, 2017

Its an easy going job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You pick you own hours it’s a great job you are your own boss no one telling you what to do

Cons

It can get hectic picking up packages at the station station. If the stations were a little more organized it would be perfect.

4.0
Nov 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay, easy once you get the hang of it. Route goes quickly and all stops were very close to one another. It's very easy once you get the hang of it which takes about two or three stops your first route.

Cons

Hard to get blocks; Had hard time finding the hub the first time in Irvine. Customer Service was NO HELP! Employees at Hub are useless. The bags were not loaded by street or route so I had to re-sort so they were correct. Routing app is horrible.

1.0
Nov 17, 2017
Recommend
CEO approval
Business Outlook

Pros

- Decent hourly pay and benefits - Accomodating schedule that allows you to come earlier or stay later than scheduled, up to 29 hours a week for normal employees. (I.e work around 2am - 7am) - Obtaining Ambassador position means you can stay up to ~40 hours a week*, become much more involved in the general functions of the establishment - There are good, hard-working employees at this place. - Good culture, safety is emphasized. Principles are outlined: "Think big." *: may be 45 hours, not sure.

Cons

- The Flex delivery drivers that work at DAU1 are actually employed by a third-party company called Scoobeez, which is contracted by Amazon. This means the drivers don't outright work for Amazon and therefore, can exploit certain aspects of the location. The associates working at the warehouse are employed by Amazon. - There are a lot of factors at play at a job like this. The layout of the warehouse is a disadvantage when it comes to the sheer volume of packages management hopes to push. -There aren't even signs on the doors to indicate the lane numbers and the associate outside sending cars in has to explain why. - Drivers can be manipulative and trick associates into giving them more money for less time. Flawed system: paper cards are used to indicate how long a driver's delivery route is. More often than not, drivers try and keep shorter span cards to use the next day for a longer route. Deceptively simple. - I also heard a rumor one time that some drivers were using certain programs on their phones to automate their route selection so they get the best ones when they appear. I wouldn't doubt that a coder could easily make their own program to do exactly this. Flex app is VERY poorly designed!! - That said, these are definitely not the kind of dysfunctional people I would trust with handling deliveries to my house, let alone have access to personal information on my packages. - This job has truly tested my work ethic. At first, you are ignorant of all this and it seems like a great, normal job to have. As time goes on, the stress multiplies and good days suddenly become all bad days. Some people can handle it. I say it's not worth it. -Quick story to wrap this up: Just two weeks ago I almost got in a fight with a Same Day driver. He was two vans away talking to someone. I picked up empty bags in front of his loaded-up van not knowing that he hadn't scanned them yet and he started yelling at me, suddenly trying to get to me. So i threw the bags back on the ground.. he only got more agitated and other drivers literally had to grab him. So i walked away. I couldnt make this up if i tried.

Viewing 427 - 429 of 4,582 Reviews

Glassdoor has 7,315 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.