Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,299 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 43% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (631) , Independent Contractor (145) , Warehouse Associate (122) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (44) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 735 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 325 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 227 reviews)); "The very Flexible schedule is great" ((in 168 reviews)); "No boss and you can blast your music as loud as you want." ((in 60 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 104 reviews)); "No benefits and use your own vehicle." ((in 80 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 39 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 31 reviews)); "Poor communication and poor logistics." ((in 27 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What Amazon Flex locations have received the highest employee ratings?

Orange , Birmingham , Country Club Hills , Duluth , Tempe , Fort Lauderdale , Staten Island , Katy , Buford , Corona

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Amazon Flex

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,572 total reviews)

Jeff Bezos

46% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.0

Culture & values

3.0

Compensation and benefits

2.8

Senior management

2.7

Career opportunities

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Mar 13, 2017

PrimeNow delivery

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Efficient way to earn extra money using your own vehicle.

Cons

I have none to give.

5.0

Mar 8, 2017

EZ and entertaining

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I drive my own car, so I'm comfprtable. The routes are well organised. The pay is good for the delivery market. It is extremely flexible, and the Amazon team and app make it easy to select and work (or not) blocks.

Cons

You use your own car, so consider wear and tear. Other than that all is well in the world of flexible delivery.

2.0

Feb 27, 2017

SLAVERY WITH SOME PERKS

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

Good pay for courier and food delivery service.

Cons

Large and numerous deliveries to make with sometimes less than 2 hour window. There are tools such as carts or dollies to assist with large or heavy orders. There is NO TRAINING when you start and experienced drivers to little to nothing to assist. Center managers will demand more and more of you and will expect each and every delivery to be made on time.

Viewing 4540 - 4542 of 4,572 Reviews

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