Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)
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Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Nov 27, 2017

Amazon Flex is a Joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, flexible hours, make your own schedule (supposedly)

Cons

Absolutely impossible to get shifts. Amazon seems perfectly fine with employees cheating to get shifts, as I’ve written them half a dozen times asking if they are doing anything to deter this from happening. You can refresh the offers page twice a second for an hour and any offers that appear are immediately gone, within fractions of a second. Without a bot or auto refresh hack honest drivers have no chance to make any money. Oh yeah and as far as ‘reserved’ shifts go, hahhah they don’t exist. I’ve been an employee for a month now, and nothing. You’d think a giant like Amazon could get their stuff together, but nope, not so far. It’s just really sucks because honest people want to work and earn a wage. Amazon purports to do this, but in reality it is the polar opposite. If you thought you could make money delivering for Amazon, you’d better have some other jobs lined up. It is a joke.

3.0
Nov 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Good part time hours ranging from 16 - 29 hours. Great job for someone in school or another source of income. Light labor (sorting packages and directing drivers to correct area). One of my favorite jobs with the flexibility and friendly coworkers.

Cons

Strict on schedule. Miss 4 days and your let go but attendance points reset every 90 days. Management is very disorganized never stick to one operation plan and gets everyone confused. Good luck getting a hold of HR as it is off site and email is the only way of communication.

1.0
Oct 30, 2017

Amazon Flex Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I didn’t find any pros . It took me two weeks to finally get an offer that was within the time period that I had selected to work .

Cons

Arrive at the warehouse for my first drive and there were two other new people one ahead of me one behind me . They say the warehouse pick up should be 15 to 20 minutes . It was so unorganized. All three of us knew people needed help and every five minutes we had to run and find an employee I would come over answer question and walk away . After 50 minutes I was so frustrated, I finally said to one of the employees just take the packages out of my car. I can’t scan the rest of this, I’m ready to leave . The other two employees were also they’re having problems as well . I was told to just take the 1/4 of the packages that you were able to scan and go deliver them now . So I follow the GPS arrive at the first location , and it was the packages that I was not able to scan and I did not have in my car . I called support and they told me that I had to go in my app to the returned item and click on missing package. Finally after doing this 20 times I got a message on my app saying returned to the warehouse . So now I drove 45 minutes in rush-hour back to the warehouse and had to wait a half an hour in line . There was about a two hour wait of other drivers waiting to get into the warehouse to pick up their packages lined up all the way down the road . No one was interested in helping me with the returns . Finally arrived after the counter the 15 packages told them that this was such a mess and they said you’re free to leave .

Viewing 115 - 117 of 4,580 Reviews

Glassdoor has 7,309 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.