Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,309 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (634) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 739 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 315 reviews)); "Flexible schedule and ability to have a decent work like balance" ((in 217 reviews)); "They have a flexible schedule good to have as a extra job for income" ((in 167 reviews)); "No boss and you can blast your music as loud as you want." ((in 60 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 104 reviews)); "No benefits and use your own vehicle." ((in 74 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 38 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 27 reviews)); "Poor communication and poor logistics." ((in 25 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

1.0

Aug 2, 2017

Economic Slavery at it's best.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid twice a week is the only good thing about this job.

Cons

It really is not worth it. Support and GPS can be the worst at times. Picking up at the station is unorganized and can take up to an hour out of your 3 hour block. Sometimes you can have 40-50 packages that needs to be delivered 35-45 mins away. Not enough time. Lastly if something happens to your car while delivering you are responsible for the cost. I got a flat tire and called support, they told me I needed to call my AAA or a tow company. And then to add insult to injury, they will lower your reliability rating.

2.0

Jul 28, 2017

Ok job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay sometimes. But other then that, it's not a career.

Cons

There are cheat apps to get more blocks and that isn't fair to us honest people that wants to work.

3.0

Jul 18, 2017

flex

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

as mentioned work at your own pace need to be a little more organize and need more reliable source for the drivers and stop putting what customers and the live workers at the station first

Cons

if you get a bad report or more than 1 negative email your are terminated and able to do a appeal but before going to that extreme get to the bottom the problem because as we know its not always accurate

Viewing 121 - 123 of 4,580 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Economic Slavery at it's best.

Ok job

flex

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