Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)
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Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Dec 7, 2016

Great part time gig!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hourly pay is very good, minimum you can make is $18 and that number can go up to $27 or more depending on the tips you get. I have worked for Flex for 2 weeks now and most of the time, you have to look for the shifts. Amazon only assigns you like 1 reserved shift for the week and the rest is just waiting for an offer to pop up. It is a waiting game but throughout the day, you get many open shifts that appear. The shifts are often completed earlier than the time alloted and I have not had any problems with running over the time limit. I am working for Flex in the Brooklyn region, New York. A lot of bad reviews from other people about overload of deliveries but I guess that depends on your region. So far, I have no had any major issues with Amazon flex and I have made some good money for little effort. I recommend this as a part time job along with your full time to make the best out of it. The company just recently started so it does have it's problems but it will expand and get better over time. You can't expect less from Amazon!

Cons

One con would be allotting more reserved shifts to drivers throughout the week. You have to go out of your way to get any shifts you want.

5.0
Aug 15, 2016

Flex Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule to the point you point your own hours, the pay is great

Cons

There were not many cons but to name one is wore and tear on car.

1.0
Sep 8, 2020

Pay is $11-$12 dollars on the average and after expenses

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You pick your own days and hours. You can cancel 45 minutes prior to your shift. But these perks come at a cost, very low pay. After working for flex, you realize you can make more money working at CVS, or Safeway on an hourly basis and your car won't take a beating.

Cons

I deliver in the Silicon Valley so this is my experience. On most days, a "3 hour block" can turn into 4 hours or more, but you get paid for only 3. It's your fault if you go over 3 hours regardless of issues you encounter during your shift like you were given an incorrect address, no parking in or around apartment complexes, incorrect security gate codes are given, unable to reach a customer by phone, etc ... When you encounter an issue such as difficulty scanning a package, your only option is to call "driver support." The phone call takes 5 to 10 minutes and counts as part of your delivery time. By the way, driver support is "hit or miss." Sometimes, you get really helpful people, and other times, you get people that really shouldn't be working as driver support. It's a big minus! On a good day, which is rare, I can deliver all packages within my "3 hour block." On most days, however, a "3 hour" block is unrealistic because most of the time, you get 33-35 packages to deliver. That equates to 11 packages an hour. The average mileage is about 30 miles.

Viewing 130 - 132 of 4,580 Reviews

Glassdoor has 7,309 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.