Amazon Flex reviews

3.4

60% would recommend to a friend

(4,581 total reviews)
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Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Jun 10, 2017

False information on packages not received

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, flexible, fun environment

Cons

Amazon is one of those companies that has a really high turn over rate, they allow customers to report packages stolen when the app we use clearly shows were at the location and won't even allow you to deliver the next package unless your damn near at the persons door, we scan packages and now take pictures of packages through Amazon's app to prove we've delivered them.They don't do a theral investigation on where the packages could be and just takes the customers word. After so many of these packages not being delivered emails you eventually get deactivated.. How can anyone prevent this from happening and why are we held responsible when Amazon hasn't taking the necessary steps to investigate? To me it just seems like away to get rid of drivers.. Also some of the management staff in the warehouses are rude, disrespectful and treat you how they want!

2.0
Jun 1, 2017

They are unfair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for three months, but a customer reported that I did not receive a package, amazon did not investigate my case, they only relied on the client's word, then I was fired.Sometimes hours work usually spend 3 hours, one day I had to deliver 56 packages total I delay 5 hours, call to make my claim, and your response was: if I can not make deliveries, I'd better leave it to other drivers.

Cons

Advisable to obtain extra income, but unfortunately are not fair, I consider that they do not respect the rights of the worker. They do not give you the opportunity to reset your account. Unfortunately amazon always gives the customer reason, does not realize that the customer can lie or defame a worker.

Viewing 166 - 168 of 4,581 Reviews

Glassdoor has 7,310 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.