Pros
If you are used to jobs that pay $15-$16 an hour, you might be happy with the increase in pay. Hard-working employees. Vested Amazon stock options after two years for full time employees. Sometimes your Ops Manager will buy lunch for you and your team on Amazon’s company card. Three days off per week for Shift Managers and Shift Assistants when it’s not peek shipping season.
Cons
Just as a disclaimer, situations may vary from site to site because of schedule, protocol, and software changes. If you are tempted to think I am just another disgruntle AMZL employee, think again since I am currently the highest ranked employee for my position, according to my Ops Manager, so the following information may sound harsh, but it is my honest assessment. • The Schedule: At my station, the current work schedule for Shift Managers/Shift Assistants is 12:30PM – 11:00PM for the RTS Shift (Days), and 12:00AM – 10:30AM for Shift Assistants working the Sort Shift (Nights) with a half hour lunch. Level 4 Shift Managers are salaried employees. Level 3 Shift Assistants are hourly employees, which means that L3’s will need to punch in and out on time clocks located at the station. If you are single, the schedule might not bother you as much. If you are married with kids, kiss your work-life balance good bye. Unless your spouse does not work, you more than likely will only see your spouse and children on your days off. The standard workweek is broken up into what is known as the “front half” and the “back half” of the week. Front half is Sunday-Wednesday; 10 hour shifts with occasional overtime for hourly employees, and no overtime pay for salaried employees. • The Shipping Method: Amazon Logistics is basically a recent start-up company within Amazon. I have been with the company since my station opened almost two years ago. I have seen a LOT of changes. Amazon Logistics contracts independent courier companies to deliver Amazon packages near your delivery station. That means the delivery drivers are not Amazon employees, so you will be limited on how much control you have over their performance. The drivers currently use an all-in-one GPS/package scanner called, “The Rabbit.” When it was first released for use, it would not navigate drivers back to the station. There are occasional updates to the device. More often than not these updates will cause additional tech problems, including: loss of GPS, loss of package itinerary, loss of scanning ability, GPS navigation problems causing drivers to return to streets they have already delivered to, wasting time. All of these issues have caused additional updates to the Rabbit in order to fix the first update errors. All of this results in high driver turnover as these faulty tech issues burn out drivers quickly. At the station, the current software for processing tracking numbers and process is known as “COMP.” COMP has also had several updates. The software is clunky, full of glitches, and, overall, not a very solid software set for a company with the growing financial capabilities such as Amazon. Be prepared to use several different Excel spreadsheets and pivot tables to track package counts and categories. • The Payroll System: The current payroll recording system for hourly employees is known as the “HUB.” I have had my schedule changed several times over the past two years. Several times my schedule was incorrect in the HUB causing “double-schedule” problems, adding incorrect “late-points” to my record, incorrect “time stamps” for working past 12AM, and “incorrect compensation” because the HUB did not capture my work hours correctly. All of which will have to be corrected by submitting “Trouble Tickets” to HR and payroll depts. Watch your time carefully in the HUB because AMZL will screw it up! That is just “The Tip of the Iceberg”…But if you don’t believe me, go ahead and try it. You will find out for yourself. Best of Luck!
