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      Amazon

      Engaged Employer

      Amazon reviews

      3.5

      60% would recommend to a friend

      (209,640 total reviews)
      avatar

      Andrew Jassy

      50% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Senior management

      Amazon has an employee rating of 3.5 out of 5 stars, based on 209,640 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      210K reviews
      1.0
      Jun 24, 2009

      Chaotic and disorganized company

      Systems manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Casual environment. low level of bureaucracy

      Cons

      incentive scheme pits one employee against another. No social responsibility agenda. Speed to market strategy kills quality.

      2.0
      Nov 11, 2008

      How much do you devalue yourself?

      Senior business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to develop a total retail frame of mind, this is the place to do it. Likewise, if you wish to sharpen your cost-costing skills this is the place for you. If you have little faith in your decision making skills and require micro-management to make it through your day-to-day activities, Amazon is a good place. Amazon is also a great place for the "meat-eaters" to work. You will have ample opportunity to ambush slower animals.

      Cons

      Micromanagement is at the heart of the culture The executives always have the right answer Management decisions are often made in the absence of objective evidence or without informed opinion You will hear people say that it is a flat organization. It isn't "Fruguality" is taken to functional idiocy. Flying to India? You are going coach You are expected to be a workaholic. The concept of working smart is exchanged for working hard.

      1.0
      Jul 12, 2008

      Recommend Against Working There

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazon is a great company in many respects -- the core retail website and Amazon's customer service operations are outstanding. Given it's established status as a successful online retailer, it's in an advantageous position to sell digital media which will of course become an increasingly huge market. The company also has an extremely driven, hands-on, engaged CEO.

      Cons

      The management style in many departments is almost comically top-down. As a result, it often feels like Amazon hires a lot of smart people to perform tasks that don't really have a lot of strategic significance -- a lot of tactical decision-making gets made at a very high level. So while everyone is working really fast, things tend to happen slow. As much as anything, I think this explains the very high level of employee turnover at the company.

      Viewing 337 - 339 of 209,640 Reviews
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      Glassdoor has 251,127 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.