Amazon reviews

3.5

60% would recommend to a friend

(209,262 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Feb 12, 2017
Recommend
CEO approval
Business Outlook

Pros

* feels good working for a company that has a very good brand image and is frequently in the news for doing innovative stuff * as a software engineer, you get exposure to some smart people and get to learn from them.

Cons

* engineers are not treated well and beyond SDE 2, career growth is very difficult. so you'll see a bunch of engineers with 10-15 years experience but they are at the same level as those with 1-2 years experience. (they were down leveled when they were hired). they'll be doing the same kind of work as well -- routine, grunt, plumbing type. managers frequently string along engineers, giving them false hopes of promotion and many get frustrated and leave (i know 3 people who left because of this). * managers are incentivized to give negative performance reviews as much as possible and to put at least 5-10% of their employees on a so called performance improvement plan which is a path to getting fired. this is the case even if all the team members worked really hard and delivered all the planned features on time. i have seen a few people unfairly put on pips. one of them was someone who had gone on *unpaid* maternity leave! * no work life balance. in my team, i had on-call rotation every 6 weeks. 1 week of secondary oncall followed by 1 week of primary oncall. secondary oncall supports the primary oncall, does deployments, and responds to lower priority customer issues. primary on call had to respond to all high severity issues within minutes. i used to get woken up by the pager a few times per week very late at night. * lack of work life balance would have been ok if you got rewarded for the hard work. but most people don't. since the stock price has been going up last few years, the RSU refreshers have been limited. also, because promotions are super hard, your comp doesn't go up because you are already at the top end of your level's range. * overall, the culture favors managers over engineers. the review and promotion system is highly non-transparent. it's like a mafia. managers in an org sit together and decide the fate of the engineers, based on who they like or don't like. it's highly subjective and biased. * there are no perks.

4.0
Jul 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Good Salary Broad range of technologies Challenging problems Good health benefits Flexible teams that can(for the most part) choose tools and processes that are suitable for them and their environment. It is very easy move to another team if you are unhappy or unchallenged. I started at Amazon to broaden my technical skills, increase my salary and work on exciting technology and challenging projects. So far(~1 year in), I made the right choice. I'm surrounded by smart people with amazing insights into a large array of tools, technologies and difficult problems around scale, customer service, and security.

Cons

Very few "extras", as compared to other large software/internet companies. Smart people aren't always the easiest to get along with. I've found that a high number of Amazonians lack good social skills and ability to function well on a team. Seattle-centric culture. Varies from team-to-team. Dev managers tend to act more as TPMs, focused on delivery rather than team development, and in some cases choose aggressive delivery over quality.

2.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

They happen regularly for the most part.

Cons

After 8+ years at Amazon, I have left almost every annual performance review with zero understanding or discussion of my career path at Amazon and that I am not good at my job....and I'm in the top 7% of performers. The majority of the discussion focuses on your development areas.

Viewing 79 - 81 of 209,262 Reviews

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