Amazon reviews

3.5

60% would recommend to a friend

(209,290 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Mar 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Customer-centric. People are generally impressed when you tell them you work at Amazon.

Cons

"Ownership" is a double-edged sword. When you "own" something and things go well there is no praise. God help you if you "own" something and things go wrong - errors are never forgiven. Often you are blamed for things that you do not "own" as well. Terrible middle management (Directors/Senio managers) for the most part. VPs and SVPs seem better - atleast the ones I've interacted with seem humble. Many Amazonians who've been there for 2+ years know how to game the system. Do minimum work while "pushing back". Terrible for new-comers to the company, there is no help getting ramped up in a culture that is so selfish and individualistic. Your manager "owns" your review - so if you want to "do well" make sure your manager has a good opinion of you, doesnt matter what work you actually do - just ensure your manager thinks you are working hard - and you will stay happy at Amazon for many years.

1.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

The salary and signing bonus are pretty good. Amazon might look good on your resume. You may gain a good reference or two.

Cons

Pay is ultimately lower than most companies, due to the number of hours required to perform the three jobs you are doing, for the one job offer you accepted. Too many meetings, not enough meeting minutes. Lack of communication between departments. Fighting fires daily can grow tiresome. Unrealistic project deployment dates. No work/life balance.

3.0
May 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Amazon pays better than other tech companies, such as Google or Microsoft. Signing bonuses of $50k are common for mid-level positions, and up to $100k signing bonuses occur with regularity. It’s usual half in cash, half in stock grants. The cash is over two years, the stock over four.

Cons

As opposed to most other tech companies, Amazon is a low cost RETAILER. Amazon teams are notoriously short staffed, from high turnover and from intentionally lean budgets. Be prepared to work 80+ hours a week, flat out, week after week. It’s common to work weekends, and overnight. With the rapid fire pace, Amazonians are always taking shortcuts. That means crappy initial code, poor QA and no documentation (isn’t a good thing when you have high turnover). I can’t understate how intense, stressful and unbalanced the work-life is here. Amazon offers none of the extravagant benefits that other tech companies do. You get health insurance, and that’s about it. (there are annual stock grants tied to your review performance, but most consider this to be part of your wage compensation). Oh, and you get a total of $100 off of Amazon sold products per year. Yippie! In addition to lacking any balance, the environment is highly politically and hierarchy-based, and filled with newbie tech managers, many of whom have no managerial skills or experience (remember the high turnover). By running the company with an anemically lean staff, paying no benefits and squeezing every bit of life out of their employees, Amazon saves money… a lot of money. So much so, that they can throw a little of it back in the form of industry leading pay rates (if you negotiate for it). But don’t be fooled by the carrot, once you a lured in, you’ll get hit with the stick.

Viewing 94 - 96 of 209,290 Reviews

Glassdoor has 250,682 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.