Amazon reviews

3.5

60% would recommend to a friend

(209,474 total reviews)
avatar

Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209K reviews
3.0
Apr 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home Able to pick your own hours when shift bids are available Team chat rooms to help while you work in case you get stuck with a strange issue Health insurance

Cons

TERRIBLE PAY! Its honestly a joke. They want us to be the backbone and keep all the customers happy but pay garbage. They call you out for any little mistake, you get verbally abused by customers, have to keep them all happy so amazon keeps raking in the money while you are counting your pennies and working long hours, weekends and holidays. You get moved up to other positions were you basically take more verbal abuse and get paid the same! No motivation...been here 1 year and have changed positions 4 times and have only had a 25 cent pay increase. Depressing to think of all you take for what you get.

1.0
Jun 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Development at scale. Sometimes you get a chance to work on new projects that millions of people will see. The pay is okay. Stock options (basically $100k in savings after staying for 4 years).

Cons

Each team is different, but I've heard everything you'll read in my review from every WDE I've spoken to at Amazon. The WDE position is a catch-all position for the lack of OE and process at Amazon and all the extra work and tedium that comes with it. You're expected to do SDE work, but you're also the goto "web technologies stack" developer, which means anything that someone else doesn't do is your job; and other people don't do a lot. The pay is not reflective of the struggle. 30-40% Dev time. Including architecture and planning. You are a secretary first, then admin, project manager, forecasting analyst, and finally a Dev. Their tooling sucks, really bad, and the teams that own said tooling are just as inefficient as everyone else, so everyone ends up in a whirlwind of inefficiency. As a web development engineer, you're expected to do much more project management work than SDE's, and almost as much development, but you get paid and respected significantly less. Product managers will attack you with feature requests daily, and you will usually be expected to finish those along with a multitude of other tasks; and the tooling and infrastructure cannot support such rapid feature development so you will get bugs and be stuck in a whirlwind of you and your teams edge-cases that cannot be tested for outside of prod When you do get a chance to do actual development: Days are either spent fighting the tooling(or lack thereof), or working on ugly code bases caused by unrealistic timelines for multiple ongoing projects with little care for your workload or lack of support structure. A population of new and inexperienced devs unfamiliar with technical debt and coding best practices is easily noticeable by looking at most packages' codebases. You will probably be lied to when you interview; I was. In the last year I have only written a few lines of JS, CSS, and HTML. This was not communicated appropriately in my interviews. Stock options are given out at a 5% after 1 year, 15% more after two years, then 20% every 6 months scale. This means that even though I was lied to in my interview and am mostly unhappy with my job, I had to stick it out for at least a few years for it to be worth it.

1.0
Nov 20, 2015
Recommend
CEO approval
Business Outlook

Pros

After working in amazon you will appreciate any other company. You'll work on interesting problems. Your solutions will make a difference for customers.

Cons

Any bad rumor that you have heard about abusive workplace, no work life balance, zero perks is ABSOLUTELY correct. If you have not read the New York times article please READ it now before joining amazon. You'll thank me later. If have any other offer or prospective offer, reject Amazon's offer. You'll thank me later even if the other job pays much less. There's no work life balance at amazon whatsoever. You will be FORCED to work after hours and over many weekends. You'll have to sacrifice your family and your social life. Of course, there's no explicit request for this but mangers implicitly whipping their yearly review process along with their unrealistic deadlines will leave you no other choice. Most of the mangers are not engineers and usually have business and project management background and have little to no interest or in depth understanding of software development process. They ONLY care about how they look in front of the higher ranking mangers and how large their annual bonuses are. If something goes wrong it's your fault as an engineer but if everything goes well your managers will pat themselves on the back and you won't hear a simple sincere "thank you". As for perks, No free food. No free snack. no free parking. no hotel discounts. No any kinds of discounts. You have to even pay for Amazon prime membership. literally zero perks. It's extremely cheap company with little respect or care for employees. The only thing you get for free is office coffee and that's the end of it. Be very cautious as recruiters and current employees can be deceitful. They are thought to reply with memorized " talking points" to attract potential candidates and to twist the facts. All in all, I regret pouring my life and energy into Amazon and highly discourage you from making that same mistake.

Viewing 145 - 147 of 209,474 Reviews

Glassdoor has 250,912 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.