Amazon reviews

3.5

60% would recommend to a friend

(209,497 total reviews)
avatar

Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Amazon as a company is growing rapidly. It's going into new markets and challenging big players as well as innovating in markets where it's already quite ahead. There is no dearth of choice when you are working at Amazon. There are a number of teams working on different products across all sorts of areas. The best part is that the work which you do will get shipped. That's the main thing which I love about Amazon. Software you write will see light of day in say 6 months. That's how quickly things move here. Teams are small and ownership is more. Process is lightweight and will never hinder you. I have never been asked to fill in time-sheets or made to give hourly estimates. People are friendly. Technical arguments are settled based on data and with respect. Amazon does most of its development in Java and uses a lot of open-source software. This frees engineers to focus on problems rather than re-engineer software which already exists. Although some teams have poor work-life balance, the ones which I have worked in had no such problems. I have been able to do a 9-5 on most days without any work carrying over to the weekends.

Cons

The rapid growth of Amazon and increasing head counts have put a lot of pressure on the buildings which house Amazon employees. Many Amazon buildings are packed. Seating is cramped and elevator rides can be too close for comfort. Career growth is hard. Starting developers enter at SDE 1 with a clear path to SDE 2, but from there on out it's hard to get to SDE 3 or above. Employees on immigrant work visas like H1B should know that Amazon does not start your permanent residency process till you hit SDE 2 (level 5). This is where sometimes politics rears its ugly head. You might find really hard working engineers play the game. Amazon does not give you additional perks if you compare it with companies like Microsoft or Google. Apart from the 10% discount on Amazon purchases (capped at $100) and few team outings you won't get much. Don't expect to get the latest Amazon gadgets for free.

2.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

At higher levels the compensation is good. The campus location is urban. You are around, generally speaking, many bright well intentioned people.

Cons

For a company with $100B in Revenue, the systems and processes are extremely sub par. That translates into a lot of work by people that should be handled by software. Cronyism is rampant. Political backstabbing and positioning is a fact of everyday life. Greediness permeates and poisons an already ugly culture. Employees are in encouraged (expected) to believe that Amazon is so much more than this era's Sears and Roebuck. The human component of management is lost here. People management skills are not developed here like other companies I've worked at, resulting in a lot (a lot) of people managers who shouldn't even be in charge of deciding what's for dinner. Decision making is centralized with the S Team( senior leadership team that meets with Bezos) This means that getting approval, which is delegated to managers in other places I've worked, for simple things takes way too long and impairs business and creates apathy among employees.

2.0
May 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Very smart people. You will get to work with many high achievers from both the engineering and business worlds. Engineers get to learn a lot about business and see how high-achieving business managers function. Business managers get to work with and see how industry-leading engineering teams work.

Cons

Ridiculously hard to get promoted. You're more likely to see incompetent managers get hired into positions that they don't want to promote you to. Performance reviews and compensation systems are set up to allow the company to work you harder and pay you as little as they can get away with. Basically, you will only get a promotion or a decent raise when you work so hard that management runs out of excuses not to reward you properly. Very top-down management style. Every engineer's goals are the result of his or her manager's business goals which are trickled down from the "S-team" - the top level VPs of the company, and so bottom and mid-level creative initiatives tend not to happen. Engineers have to deliver on project after project with overly aggressive deadlines, support a huge operational load (i.e. pagers going off in evenings and weekends), and are then held accountable for quality-related issues. Many teams with bloated mid-level managers who demand lots of meetings, book keeping, reporting etc. TPMs and Dev Managers have to depend on tribal knowledge and personal networking to get anything done. Company emphasizes "Leadership Principles" which are the basis for how everyone ought to behave, but is vague and contradictory and only gives the impression - to those who drink the Kool-aid - that the company appreciates hard work as well as results, but in reality, they're no different from any other company who stack ranks their employees based on all sorts of subjective opinions. Reviews are full of BS and are mostly written after ratings have been determined. Eventually, the only engineers with rewarding careers at Amazon tend to be the fortunate ones whose managers know how to game the system, rather than play along with it. Everybody else eventually leaves - burned out and under-appreciated.

Viewing 187 - 189 of 209,497 Reviews

Glassdoor has 250,945 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.