Amazon reviews

3.5

60% would recommend to a friend

(209,539 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
1.0
May 22, 2020
Recommend
CEO approval
Business Outlook

Pros

-flexible hours if you can get the shifts.

Cons

-there is more cons than pros. 1)shifts are very hard to get get now that a new pilot program has introduced, MTR(more time ready associate) means this allow shoppers to have early pick(suspected to be at least 1 week ahead) on tuesdays at 6:15, this apparently leaves no shifts available for shoppers who arnt gold shifts. regular shoppers have an impossible time to get any shifts at all. -Starting from summer a couple new whole food shoppers locations opened, however it appears they did not increase the shifts due to it and they are merely redistributing amount of shifts that were previously held by a couple stores, now its spread out to more stores, leaving very little for certain stores. There is also some shifts nobody will pickup, which forces amazon to hire more workers, when they are 800+ shoppers in my area, which forced people to be terminated due to inability to get shift, or they have to resign and find another job. Summer which will reduce amount of orders amazon get, will in turn reduce the amount of shifts available. The new pilot program, has become extremely problematic, as only a select number of applicants can be one, and they are the ones and new hires are getting priority shift drops ahead of regular shoppers, which takes all the shifts available, and leaving none for regular shoppers on the time 6;15 everyday, except if your lucky leftover shifts . covid19 accelerate the problems with shifts currently, as most of it is students and you are forced to compete with students that dont need to go to school anymore for shifts. -as amazon hiring so many shoppers and introducing this new pilot is not by accident. Many shoppers believe that this is a way to get rid excess shoppers, because amazon hired too many shoppers for tax breaks, and they need to have a positive light, since amazon disregards things like of shift availability and safety. since in my city alone, how do you even compete with 800* shoppers for just 5 stores? -summertime means low amazon shop orders, means less shifts available. -Now we have summer approaching, the corona virus and the new pilot is preventing people from getting shifts altogether -as amazon has bought wholefood 2 years ago, the whole food side of the employees will give shoppers attitude, because we keep asking for replacements and sometimes you can feel the tension. -other amazon shoppers may become vindictive towards you if they dont like you. to clarify about MTR program, which allows them to pick shifts from tuesday 6:15, to at least a week out, by the time regular shoppers try to choose shifts within that time frame, there will be no shifts or very little shift since mtr have taken most of them already. -Now that amazon has changed thier attendance policy, you must work 3 shifts a month to not get terminated, some already have been terminated this way already, so tread carefully. The recent change was amazon not being able to fill most of the shifts in other jobs like the warehouse, and probably whole foods. Now here where it gets interesting the MTR which leaves little or no shifts available for the rest of the week, through attrition will get people terminated due to the inability to get shifts. -managers do not come to the stores most of the time, mostly because they want to manage at arms distance, and not feel the wrath of whole foods employees or customers if a problem arise because it involves amazon shoppers.

1.0
Jul 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Your experience at Amazon is largely team-dependent. I've been on teams where I've had a great experience, with a project that had considerable buy-in. Other teams end up having many issues, with projects being abandoned or redundant. The people at Amazon are smart, and very hard working. The work culture I would say isn't as awful as you would have expected a few years ago, and there's been a lot of effort to improve that area. The people are not the problem, it's the corporate structure and the priorities higher-up.

Cons

Abysmal HR structure. I had to communicate some urgent matters a few months before my start-date, but it took several emails to multiple people. Turnover rate is also high-- in between my internship and my full time return offer, I had changed between five different recruiters. Disturbing lack of concern for ethics. AWS powers ICE technology. If you try to speak out, they will put you on a dev plan-- a polite way to threaten you into quiet. Rekognition is a facial recognition technology which they're trying to implement for the government, which could be used to police immigrants and citizens. Ring is a home-security technology that has been discovered to have partnered with 200 law enforcement agencies (with racial profiling issues). There have been "business dinners" between Amazon execs and government officials. There is no sense of accountability when developing technology used by the government, not even a basic standard of ethical guidelines. Employees that bring up these issues in various letters, protests, and articles have been met with complete silence. Their approach is simply to ignore. Manager-dependent career trajectory. There are some good managers, and some... not so great. Politics are huge, as in most large corporate tech companies. Stocks are on an awful vesting schedule, rewarding you for staying as long as possible instead of incentivizing you to stay of your own accord. People leave Amazon very quickly and within my team there's been at least three people who have left or switched teams within this year. Please avoid working for Amazon if possible. It will wear down your soul.

2.0
Apr 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazon is a huge tech company that is revolutionizing different businesses and pretty much redefining those. E.g. shopping (Amazon Go), delivery (Amazon Flex), Cloud Computing (AWS) etc.

Cons

This is only based on experience in SCOT (Supply Chain Optimization Technologies) organization. -> Extremely hierarchical organization with too many reporting layers. -> Managers are almost untouchable and your personal development and career is extremely limited (if not screwed up) when having a bad or inexperienced manager. Only option is trying to change org or leave Amazon entirely. -> Unclear performance review and evaluation. -> Too many uncompleted (not fully automated) projects resulting in lots of maintenance work and frustration.

Viewing 214 - 216 of 209,539 Reviews

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