Amazon reviews

3.5

60% would recommend to a friend

(209,539 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
1.0
May 25, 2013
Recommend
CEO approval
Business Outlook

Pros

I appreciate some of the benefits but employee costs needs to be lower to compete with other companies.

Cons

Time off needs to be updated - vacation time and only having a total of 6 holidays per year is not competitive. Ability to be promoted is talked about in the interview process but in the end if you come in as a mgr or sr. manager the opportunities are few and far between at the next level. You are expected to relocate laterally across the country for a same levle job/lateral move - no additional money and hoped you will be promoted but then does not happen. If you can get promoted you are expected to do the job for a long time (12 - 18+ months) before promo and increased occurs. Increases to base pay will be very small. Many employees are not friendly and throw others under the bus in order to get ahead.

1.0
Jul 29, 2012

Worst place I've worked

Recommend
CEO approval
Business Outlook

Pros

- Above average compensation packages if you negotiate for it - There are some interesting and unique initiatives to get involved with. - Some people are fun & nice to work with.

Cons

- Political and unethical leadership. There are fifedoms that go unchallenged. - Poor people management & lack of quality leadership. It is not uncommon for employees with little aptitude or relevant experience to be promoted based on politics. They often make poor managers and contribute to negative employee morale. I've seen wonderful & talented employees ignored in favour of less competent counterparts, due to nonsensical personal politics wielded by snr management. Without exception, they all have walked away & into much better jobs. Amazon find it hard to keep talent, & when they get talent they dont seem to know how to leverage it. - The Amazon value of "frugality" is in theory a good one, however the way in which it's leveraged within the organisation, leaves many employees feeling used and abused. The constant pinching over basic expenses, door desks, computer equipment etc results in employees feeling demotivated and uninvested in the company. - Type A micromanagement. Everything from MBA managers telling you how to write an email or telling you how to do the job you've been doing for the last 15 years - a job in they haven't done. There is a pervasive sense from snr management, that they are 'superior beings' and this grates, particularly if you find them to be ineffective. There can be lots of focus on face time & clock watching. I was based in HQ (not in a distribution centre) but it felt like I was working a shift job where I had to punch in & punch out. If I was 15 mins late they would want me to stay 15 mins more at the end of the day. - Incredibly high employee churn. This is for a multitude of reasons: lack of work life balance; Type A culture of micromanagement; 'frugality' & poor people management in which unethical politics pervades. The company bleeds talent constantly, but there doesn't appear to be an interest in addressing the issue of churn - in my team, snr management stopped telling the team when a coworker had resigned, because to do so would possibly mean having to address the underlying & aforementioned issues of why employees leave.

2.0
Mar 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Seemingly better pay. Stocks (But you may not stay here for 4 years to reap the benefits). Smart people.

Cons

They hire you as Software "DEVELOPMENT" engineer and making you do everything : QA, Ops etc. They have short project deadlines (<1 month sometimes). This translates to excruciatingly long hours of work. It drastically impacted my family life. Pager supports keeps you awake on a friday night. I used to see fellow Amazonians carrying pager to museums, parks with their family. They may have to stop having fun and work on thier laptop at parks. The compensation sounds interesting for first two years and then falls flat. They talk about frugality all the time which means hardly any office get-togethers. I would discourage Amazon as your future workplace unless work is everything you have in life. Not a engineer friendly company. I moved to bay area and a very happy person now working for Google.

Viewing 232 - 234 of 209,539 Reviews

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