Amazon reviews

3.5

60% would recommend to a friend

(209,563 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Sep 23, 2018
Recommend
CEO approval
Business Outlook

Pros

There are very few teams in the company where the managers are helpful of employees and have good work culture. However these teams are so rare in such a big company and hard to find that I chose to consider this company has a toxic work culture with no work-life balance.

Cons

1. Useless review tool - One of the several decision taken after the NYT article was to change the annual review process and use a new review tool. However, last year stack ranking of employees was done (and compensation was adjusted accordingly) even before this tool was open. Your stack rank and compensation are completely reliant on manager despite what they publicize. There is no way for employees to formally provide/get feedback anytime they want. 2. Many organizations were not supposed to hire SDE 1s. However, "Hiring and developing the best" is still a criteria for your annual performance review. The only way you can get a data point for this is to mentor an intern and with the hiring freeze across multiple organizations, this was an unachievable goal for most SDE 1s. 3. Worst employee benefits I have seen for such a big company. When asked, their usual response is that the company gives out the best compensation instead, so the employee can choose whatever the benefit they want for themselves. However, this company doesn't compare to its competitors in terms of compensation (and the competitors have better benefits too). The past couple of years may be an exception due to the increase in stock price, but that soon is going to change. 4. They take frugality to the extreme in areas they shouldn't. It takes at least 2 months for you to get any desk accessories and longer if you want a standup desk. If employee productivity is not their highest priority, I wonder what is. They expect you to do on-call work, but you have to purchase your own accessories like batteries for pager, Display port adapter to extend your laptop etc. 5. Speaking of work environment, their high density seating is the worst to focus on work. All the people I know (including myself) stay in the office only for meetings and work from home in the evenings to actually do work. They won't even provide noise cancelling headphones. Some teams are lucky because their managers reimburse for the headphones, but this is up to the team. 6. They started a tool that asks you a question everyday to collect regular feedback from employees (and possibly profile them). However, there is no transparency in what the collected feedback is or what kind of decisions they take based on it. The individual results are supposed to be confidential, but I have heard of instances where HR met with employees based on their feedback. 7. They say that they hire the best of people who raise the bar for the entire company, but if you want to transfer internally, you have to go through interviews again with the new team. Also, the moment you apply for a new team in the internal job portal, your manager will be notified of it. Hence many people go through informal interviews before applying formally in the job portal in fear of their managers giving negative feedback for all the bad stuff in their team.

5.0
Aug 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Tons of Opportunity for advancement; on-going educational opportunities; ability to work in almost an unlimited number of areas; great compensation package; work with incredibly bright people in an international environment; the company truly lives and stand behind the leadership principles; Day 1 culture means everyone's opinion is respected and everyone is expected to participate in meetings, even if its your first day (no one is too new or too "junior" - your opinions count!

Cons

Health benefits are okay, but not great; Very little downtime - this is not necessarily a draw-back, but if you are used to having lots of free time during the working hours, you are going to get a rude-awakening at Amazon. If you (really) like being busy and thrive under pressure, this is the place for you!

2.0
Jul 16, 2018
Recommend
CEO approval
Business Outlook

Pros

You'll have a chance to do huge things. If you have the right manager and team, you will learn a lot fast and have a great time.

Cons

First off, if you are an external hire, make sure you ask about the job level. This will determine your fate. If you have a masters or multiple years of experience, do not accept anything below a level 5. It will screw you if you come in as a 4. Also check what peak will be like. Between Thanksgiving and Christmas for some teams it is hell. 80 hours a week does happen and really screws you up. The setting of the Pros is rare. You will likely be under a non-technical manager who thinks they understand data, but doesn't. You will likely be a data monkey generating reports and data for people who do not know how to use it. They will take credit for your work. You won't be able to get promoted because you won't get growth opportunities. Amazon tends to hire overqualified people for the BIE role. Amazon claims to be a data driven company, people most people don't know how to use it. The company compensates with BIEs be program manager's personal calculator. It sounds like an exaggeration, but it is the fate most BIEs face. If you are set on taking a BIE position, make sure the manager is a BIE or data engineer. Also make it clear that you will not be happy writing SQL all day.

Viewing 268 - 270 of 209,563 Reviews

Glassdoor has 251,023 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.