Amazon Tech Support reviews

4.1

97% would recommend to a friend

(26 total reviews)
avatar

Andrew Jassy

98% approve of CEO

97% positive business outlook

Tech Support employees have rated Amazon with 4.1 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Tech Support professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
3.0
Mar 9, 2018

Okay Place to Work

Recommend
CEO approval
Business Outlook

Pros

Ability to work remotely; responsive training team

Cons

Very metric driven; not particularly responsive to system shortcomings and suggestions from front line employees

4.0
Nov 24, 2015

Customer service

Recommend
CEO approval
Business Outlook

Pros

Best work culture and you find yourself bonded with the workplace. People are creative and you will get a chance to share your ideas to improve the process.

Cons

None there are no downsides. However you might feel that the work load increases during end of the year but trust me you will feel great once you start working.

Viewing 25 - 26 of 26 Reviews

Glassdoor has 251,572 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.