Amazon User Experience Designer reviews

3.7

86% would recommend to a friend

(91 total reviews)
avatar

Andrew Jassy

97% approve of CEO

44% positive business outlook

User Experience Design employees have rated Amazon with 3.7 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most User Experience Design professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by User Experience Design professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

91 reviews
2.0
Jul 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Dense problem sets Some intelligent colleagues Plenty of internal conferences to learn various tools and trades Fun campus events

Cons

Everyone’s idea of the role of UX is completely different. UX turns into UI design, making things pretty, design for “delight”, and copywriting. Boring corporate problem sets. Org leadership is out of touch with modern digital product development practices, out of touch business people leading “innovative” products. Beaurocracy gets in the way of innovation. Groggy management adds no value to team process or product strategy. Weak project management has everyone confused most of the time. I feel like I have literally gone backwards in my career path.

3.0
Jun 13, 2018
Recommend
CEO approval
Business Outlook

Pros

There is a high bar so you're surrounded by a bunch of smart people

Cons

Some orgs (like Alexa) are constantly re-orging which is disruptive and makes work more difficult.

1.0
Jun 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazon offers competitive compensation, especially as the stock price is going up. They're always exploring new areas to grow in and show little to no fear in trying out new business directions. The Seattle area is growing more lively with all the development that is happening from Amazon expanding. (However it is also raising housing prices, which is only good if you bought property years ago.) Because product and engineering have a long history at Amazon, working in those disciplines have their own unique Amazon cultural quirks that have succeeded in driving the company to where it is now.

Cons

Besides two teams (digital devices group and HCD), design is in an overall bad situation at Amazon. The design standards and processes at the company-level are really, really far behind the other big tech companies. If you research, you'll find that despite attracting designers with nice compensation packages and holding design fairs to demonstrate how parts of Amazon are doing design well, very few designers who have worked at companies with good design standards stay at Amazon for longer than about a year. Only a handful of teams do design well amongst the hundreds of teams Amazon has and those are the ones that get paraded at design fairs for outsiders to see. Because of this, most designers that have stayed longer have set the bar very low. Engineering and product teams rarely hire good design leaders so they don't get understand how design can be integrated into product and development practices properly. Designers from other companies in the area whose design bar have never been very high (Expedia, Zillow, Smartsheet, Concur, RealNetworks, to name a few) are the ones who stick around and they're not setting a good example for how to execute on good design. If you care about good quality design, you'll be disappointed by how low the bar is.

Viewing 67 - 69 of 91 Reviews

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