employer cover photo
employer logo
employer logo

Amazon Web Services

Part of Amazon

Is this your company?

Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,940 total reviews)
avatar

Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

14K reviews
3.0
Oct 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Abundance of hard and interesting tech problems and massive scale unlike anywhere else.

Cons

Used to be a great company with startup culture and a lot of innovation. Now they have added over a million people over the past 6 years in the work force and hundreds of thousands in the tech role, and the company has been polluted with toxic cultures from other companies both in management and tech roles . These managers and techies were hired after Amazon lowered their bar significantly to meet hiring goals. This is the biggest elephant in the room There is a lot of bureaucracy, quiet-quitting, sabotage, and employees compete with eachother for promo instead of being a team player. Every team is running on 10% of productive SDEs who don't get the respect and compensation they deserve for a stressful job that requires periodic on-call rotation and many sacrifice of personal life. There is a lot of unfairness in the promotion process due to cliques, circle jerks which are formed in every org. If you are part of the clique your mistakes and failures will be covered up or whitewashed and if you are not, you are scrutinized heavily for minor issues and sometimes embarrassed publicly. You have to stand your ground with data and be intellectually superior as this is mechanism the managers use to drive out / quiet-fire unfavored employees. This bad management and corrupt culture is going to cost this company a lot of pain and money in the future. What i have learned is when a company gets so big it's really hard to keep the culture going as it was.

2.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The brand attracts some of the best and brightest in the business. It is truly a pleasure to work with most of people at the ground level doing the actual work. The brand also opens doors with customers that otherwise might be more difficult to reach.

Cons

The rot starts at the management level, hiring standards and promotion standards work to ensure the people getting promoted are more talk than skill or action. Politically driven changes/reorgs across the org are a constant distraction and waste a lot of effort/time. And since managers are contributing to the decisions on who stays and who is laid off, the problem continues to grow because of course the toxic managers are saving themselves. And by their own admission, Amazon is cheap - in their perks and compensation, cheap in resourcing, too cheap to offer their managers any training, too cheap to put systems in place to help make work efficient. They finally got Zoom and MS Office in 2025, before that it was using internally developed tools that barely worked. Seriously, if you want to work on anything strategic, don't come here.

Viewing 61 - 63 of 13,940 Reviews

Glassdoor has 16,791 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.