Amdocs reviews

3.7

67% would recommend to a friend

(13,135 total reviews)

Shimie Hortig

62% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Sep 6, 2016

Dead End!

Recommend
CEO approval
Business Outlook

Pros

benefits, flexible hours, free lunch annually

Cons

In US, many layoffs, very few raises or bonuses, horrible morale, lied to frequently, no advancement. This is an Israel based company, and they do not care for their US based employees as well as they do their Israeli and Indian employees. Many of us were transitioned from AT&T and Amdocs seems resentful of us. They do not care about how many hours we need to work to satisfy their unreasonable commitments.

1.0
May 13, 2020
Recommend
CEO approval
Business Outlook

Pros

None to share at this time.

Cons

Went through a long interview process, was offered a position, and accepted the offer. After leaving my previous job and while I was onboarding with the company, a local client changed their engagement with Kenzan. In response, Kenzan eliminated the position without actually firing me as a way to avoid paying unemployment. In my 20 years as a technology professional, I have never seen a more heartless series of events from a company. I lost my healthcare as a single parent and had to scramble to find a new job without the time and care I should have had to find a suitable position. This had a significant and adverse impact on my life, health, and wellbeing. Avoid at all costs.

avatar
Amdocs Response
6y
First and foremost, we would like to express our sincere and heartfelt apologies for the impact that this situation has had on the individual who wrote this post. At Kenzan, we strive to make the candidate experience streamlined, open, and most importantly communicative. As part of the offer process, we provide each candidate with clarity as to the contingencies that must be cleared before the offer is final and the definite start date is provided. It is an extremely rare event that would cause Kenzan to rescind an offer. When this particular event occurred, we experienced an unusual circumstance which was wholly out of our control and which required the need to rescind an offer prior to a start date being provided. Kenzan’s business model relies on client relationships, and if a client changes their requirements, our staffing needs change accordingly. In our experience, this type of situation is extremely rare, and we hope to never find ourselves in faced with this predicament again. We are pleased to know that you were successful in finding employment elsewhere and wish you continued growth.
3.0
Dec 25, 2017

Disappointed after 10 years of commitment and dedication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people. Amdocs had a very selective way of recruiting people, and I met in my journey very capable and smart guys. And 80% of those were working class (not management).

Cons

The people. But this time is about management and HR policies. I found the management doing micro management too often. There are way too many leaders that unfortunate are incapable of doing the right things. Decision are based on management preferences, instead of taking the right decisions for company's future.

Viewing 4 - 6 of 13,135 Reviews

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