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America First Credit Union

Engaged Employer

America First Credit Union reviews

3.7

71% would recommend to a friend

(536 total reviews)

Thayne Shaffer

83% approve of CEO

65% positive business outlook

America First Credit Union has an employee rating of 3.7 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

536 reviews
2.0
Sep 7, 2014
Recommend
CEO approval
Business Outlook

Pros

For the most part they work with you on schedule if something that unexpected happens. For school if they can make it convenient for them. The people are fairly nice and you get to learn a lot about finances.

Cons

Over the last several years they have been asking more and more of their employees with little to no additional compensation. little focus is put on if you are helping members and more if your are just reaching your goals. Goals are base more on the number of loans that actually fund which you have little control over. Or the type loans you take, they only count term loans which are guarantee money makers for the credit union but give hardly credit for revolving limits loans while either application takes the same amount of work. Giving Credit for the number of loans would be better way to work. Also not enough training new policies come up they mentions it in a meeting and that is it you have to go learn about it on your own. which cause problems with being accurate because no one is on the same page.

2.0
Aug 22, 2014

Meh.

Recommend
CEO approval
Business Outlook

Pros

Working here is educational. Convenient for students with difficult schedules. It has turned into a business that is more concerned with the bottom line than with people helping people.

Cons

Executive Management does not value its employees. They are simply a means to an end, and they have no loyalty to new, or long time employees. Monetary compensation is much too low for what is expected of employees.

3.0
Aug 13, 2014

Pretty Alright

Recommend
CEO approval
Business Outlook

Pros

Convenient- there's a lot of locations so it's easy to find a local branch Experience- learning a lot about banking all day, every day Moving up- there's many opportunities to advance within the company

Cons

Overworked- management/schedule creators work you to your max (for me, anyway) Time off? HA- they'll straight up tell you "no" when asking for time off. Even if it's just a half-day. Saturdays- New employees work every. single. saturday. Long time employees get every Saturday off LONG shifts- there's very rarely morning or afternoon or evening shifts. Expect to work open to close every shift. Training is long, dragged-out and fairly useless. As a 30-hour employee, I've been scheduled to work 39.25 hours/ week. After what I thought was a good talk with my manager, my hours were at a comfortable 32 hours for one week and the next week they were back up to 39 and have remained. I'm BURNED OUT to say the absolute least and I'm currently looking for another bank to work at.

Viewing 487 - 489 of 536 Reviews

Glassdoor has 538 America First Credit Union reviews submitted anonymously by America First Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if America First Credit Union is right for you.