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      America First Credit Union

      Engaged Employer

      America First Credit Union reviews

      3.7

      71% would recommend to a friend

      (535 total reviews)

      Thayne Shaffer

      83% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Culture & values

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.4

      Compensation and benefits

      America First Credit Union has an employee rating of 3.7 out of 5 stars, based on 535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      535 reviews
      2.0
      Jun 17, 2022

      You will always be just a number to them

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, pension 401k can work from home

      Cons

      I worked their for years, you are always just a number to them. Managers have their favorites and they will throw that in your face all the time. They always say "members first" but have now switched to Money hungry first in a real big hurry. After working there and seeing what I saw I dont even want to Bank with AFCU

      avatar
      America First Credit Union Response
      3y
      Thank you for sharing your feedback, both positive and constructive. Our focus is to continually improve our practices. America First promotes a strong culture of caring and service to both employees and members. From our humble beginnings to today, we focus on people; we always have, and we always will.
      2.0
      Nov 20, 2021

      Not recommended

      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good entry level job, good benefits. Good coworkers (some of them).

      Cons

      Very low pay for tellers, long hours, bad management and not much support from supervisors (depends which branch you are at). Can be difficult to move up within the company and supervisors seemed disinterested in actually helping you do what you needed to do in order to move up. Employees who have been with the credit union longer are obviously treated better/favored by management. Very focused on sales/referrals even though they say they aren't. Members can be rude and leads/supervisors don't really do much to help, they really only care about the member's experience. You can't do anything in your free time even if the branch is completely empty... meanwhile, the supervisors sit on their phones all day long...

      2.0
      Aug 24, 2020

      Terrible Black List Policy

      Consumer loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fairly good compensation and benefits

      Cons

      company keeps a black list. If you get on it, you can never get off it, I've been on it for 3 years and it has kept me from moving up.

      Viewing 10 - 12 of 535 Reviews
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      ReviewsAmerica First Credit Union reviews

      Glassdoor has 537 America First Credit Union reviews submitted anonymously by America First Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if America First Credit Union is right for you.